Carrie James
Vienna,VA
Summary
Reliable and results-driven Human Resources Professional with a diverse HR function and expert level customer service background. Adept at building and maintaining positive relationships, while implementing HR best practices in support of company policy and the employees.
Overview
6
6
years of professional experience
Work History
Human Resources Manager
Hyatt Centric Arlington
01.2024 - Current
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment. Currently, replaced half of outside labor with internal employees.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
- Instructed senior leaders on appropriate employee corrective steps.
- Distributed employee engagement surveys to identify areas of improvement.
- Implemented employee recognition program.
- Managed the employee life cycle, from hiring to terminating.
- Managed implementation of attendance, leave of absence and other benefit time utilization.
Assistant Human Resource Director
Hyatt Regency Minneapolis
06.2022 - 01.2024
- Compliance/policy implementation
- Discipline/coaching
- Employee engagement
- Recruitment/onboarding
- Data /EIS/audit
- Leave of absence
- Unemployment
- Compensation
- Payroll
- Benefits/open enrollment
- Workers Compensation
- Onboarding/offboarding
- Communication
Human Resources -Team Lead
University of Minnesota
10.2020 - 06.2022
- Develop department procedures
- Training/onboarding
- Create/audit knowledge base
- Special projects
- Case resolution/CRM system
- Benefits eligibility/workshops
- Motivate team efficiency/performance
- Monitor quality assurance
- Knowledge of employment/tax laws
- Peoplesoft data
- Payroll/I 9 Compliance
- Supervision
- Open Enrollment Committee
Human Resources -Customer Service
University of Minnesota
09.2019 - 10.2020
- Operations processes
- Benefits/payroll/retirement
- Training (new employees)
- Human resources policy
- Peoplesoft data
- Customer service
Human Resource Assistant
University Wisconsin Superior
06.2018 - 09.2019
- Human Resources office operations peoplesoft
- Project management IT/marketing
- Maintain employee/university documents hiring/separations
- Coordinate meetings/events/orientation
- Payroll/benefits support
- Search support/recruitment
- Customer service
- Student employment(office)
Education
Bachelor of Science Degree - Communication, Psychology, Human Resources
University Wisconsin
Superior, WI05.2018
Associate Degree - Human Service And Intercultural Competency
Fond Du Lac Tribal And Community College
05.2016
Skills
- Cross departmental communication
- Adaptable to changing conditions
- Data entry/reporting/audit
- Policy development/implementation
- Payroll processing
- Customer service
- Conflict resolution/coaching
Accomplishments
- Certification Human Resource Management
- Safety Committee
- Leading on All Levels
- Assistant Leadership Committee
- Executive Committee
- Engagement Committee
- Women at Hyatt
Timeline
Human Resources Manager
Hyatt Centric Arlington
01.2024 - Current
Assistant Human Resource Director
Hyatt Regency Minneapolis
06.2022 - 01.2024
Human Resources -Team Lead
University of Minnesota
10.2020 - 06.2022
Human Resources -Customer Service
University of Minnesota
09.2019 - 10.2020
Human Resource Assistant
University Wisconsin Superior
06.2018 - 09.2019
Bachelor of Science Degree - Communication, Psychology, Human Resources
University Wisconsin
Associate Degree - Human Service And Intercultural Competency
Fond Du Lac Tribal And Community College
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