Carrie James
Vienna,VA
Summary
Reliable and results-driven Human Resources Professional with a diverse HR function and expert level customer service background. Adept at building and maintaining positive relationships, while implementing HR best practices in support of company policy and the employees.
Overview
6
6
years of professional experience
Work History
Human Resources Manager
Hyatt Centric Arlington
2024.01 - Current
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment. Currently, replaced half of outside labor with internal employees.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
- Instructed senior leaders on appropriate employee corrective steps.
- Distributed employee engagement surveys to identify areas of improvement.
- Implemented employee recognition program.
- Managed the employee life cycle, from hiring to terminating.
- Managed implementation of attendance, leave of absence and other benefit time utilization.
Assistant Human Resource Director
Hyatt Regency Minneapolis
2022.06 - 2024.01
- Compliance/policy implementation
- Discipline/coaching
- Employee engagement
- Recruitment/onboarding
- Data /EIS/audit
- Leave of absence
- Unemployment
- Compensation
- Payroll
- Benefits/open enrollment
- Workers Compensation
- Onboarding/offboarding
- Communication
Human Resources -Team Lead
University of Minnesota
2020.10 - 2022.06
- Develop department procedures
- Training/onboarding
- Create/audit knowledge base
- Special projects
- Case resolution/CRM system
- Benefits eligibility/workshops
- Motivate team efficiency/performance
- Monitor quality assurance
- Knowledge of employment/tax laws
- Peoplesoft data
- Payroll/I 9 Compliance
- Supervision
- Open Enrollment Committee
Human Resources -Customer Service
University of Minnesota
2019.09 - 2020.10
- Operations processes
- Benefits/payroll/retirement
- Training (new employees)
- Human resources policy
- Peoplesoft data
- Customer service
Human Resource Assistant
University Wisconsin Superior
2018.06 - 2019.09
- Human Resources office operations peoplesoft
- Project management IT/marketing
- Maintain employee/university documents hiring/separations
- Coordinate meetings/events/orientation
- Payroll/benefits support
- Search support/recruitment
- Customer service
- Student employment(office)
Education
Bachelor of Science Degree - Communication, Psychology, Human Resources
University Wisconsin
Superior, WI05.2018
Associate Degree - Human Service And Intercultural Competency
Fond Du Lac Tribal And Community College
05.2016
Skills
- Cross departmental communication
- Adaptable to changing conditions
- Data entry/reporting/audit
- Policy development/implementation
- Payroll processing
- Customer service
- Conflict resolution/coaching
Accomplishments
- Certification Human Resource Management
- Safety Committee
- Leading on All Levels
- Assistant Leadership Committee
- Executive Committee
- Engagement Committee
- Women at Hyatt
Timeline
Human Resources Manager
Hyatt Centric Arlington
2024.01 - Current
Assistant Human Resource Director
Hyatt Regency Minneapolis
2022.06 - 2024.01
Human Resources -Team Lead
University of Minnesota
2020.10 - 2022.06
Human Resources -Customer Service
University of Minnesota
2019.09 - 2020.10
Human Resource Assistant
University Wisconsin Superior
2018.06 - 2019.09
Bachelor of Science Degree - Communication, Psychology, Human Resources
University Wisconsin
Associate Degree - Human Service And Intercultural Competency
Fond Du Lac Tribal And Community College
Similar Profiles
Aiperi RysbekovaAiperi Rysbekova
Finance Manager at Hyatt Centric Jumeirah And Hyatt Place Dubai HotelFinance Manager at Hyatt Centric Jumeirah And Hyatt Place Dubai Hotel
David CobbDavid Cobb
Lead Valet Attendant at Hyatt CentricLead Valet Attendant at Hyatt Centric
Hasan LivingstonHasan Livingston
Server at Patchwork Hyatt CentricServer at Patchwork Hyatt Centric