Carrie Johnson
Lexington,NC
Summary
Dynamic and compassionate CNA II with a proven track record at Salem Terrace Assisted Living, adept at patient care and vital signs monitoring. Excelled in providing emotional support and maintaining HIPAA compliance, enhancing patient dignity and independence. Demonstrated flexibility and critical thinking, significantly improving patient satisfaction and care quality.
Overview
2
2
years of professional experience
3
3
Certification
Work History
CNA II
Salem Terrace Assisted Living
01.2018 - 06.2018
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted patients with daily living activities, promoting independence and dignity.
Sales Associate
Kmartcorp
06.2016 - 12.2017
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Answered customer questions about sizing, accessories, and merchandise care.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Coding - Medical Coder
FTCC
FayettevilleSkills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- HIPAA compliance
- Maintaining confidentiality
- Compassionate communication
- Emotional support
- Complex Problem-solving
- Clinical documentation
- Problem-solving
- Multitasking and organization
- Critical thinking
- Flexibility and adaptability
- Conflict resolution
- Patient advocacy
- Patient hygiene assistance
- Lifting and transferring
- Recording vital signs
- Reliable team player
- Compassionate
- Bedside manner
- Direct patient care
- Documenting behaviors
- Companionship and emotional support
- Responding to emergencies
- Quality assurance
- Observing responses
- Quality assurance controls
- Database administration
Certification
CNA I
CNA II
MED TECH
Timeline
CNA II
Salem Terrace Assisted Living
01.2018 - 06.2018
Sales Associate
Kmartcorp
06.2016 - 12.2017
CNA I
CNA II
MED TECH
Coding - Medical Coder
FTCC
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