Carrie Johnson

Dynamic professional with extensive experience at MTA, New York City Transit, excelling in employee engagement and retention. Proven track record in policy compliance and process improvement, leading initiatives that enhanced workplace culture. Skilled in Microsoft Office and conflict resolution, fostering collaboration across departments to drive operational success.

• Toastmasters Club 7292 – President / Area Director Division D Area 42
• Manage membership retention, engagement, and professional development for new and existing members.
• Plan and coordinate club events, educational programs, and leadership initiatives.
• Six Sigma Group (Yellow Belt)
• Lead a process improvement team to increase operational efficiency and employee engagement within MTA workflows.
• Utilize Six Sigma methodologies to identify process gaps, enhance processes, and optimize employee experience.
• COMTO NY / DDCR Towers (Member)
• Participate in leadership training, professional development, internship and scholarship programs, and networking opportunities.

• President – All Generations Employee Resource Group (ERG)
• Lead the ERG as a strategic partner to agency leadership to strengthen workforce engagement and retention.
• Develop and implement initiatives that promote cross-generational collaboration and professional growth.
• Coordinate recruitment outreach and networking activities to support hiring needs across departments.
• Manage planning, logistics, and communication for large-scale engagement events supporting over 600 employees with attendance growth of 150 participants.
• Build partnerships with internal stakeholders including Labor Relations, DEI leaders, and Executive leadership to ensure alignment with organizational goals.