Carrie Jones Hallford
Brewton
Summary
Dynamic Store Director with proven expertise in team leadership and operational efficiency. Skilled in inventory management and customer service excellence, driving measurable improvements in store performance.
Overview
28
28
years of professional experience
Work History
Store Director
Autry Greer And Son
Mobile
06.2019 - 07.2023
- Directed daily operations to ensure seamless store functionality.
- Managed inventory levels and ensured optimal stock availability.
- Oversaw staff training and development programs for team enhancement.
- Implemented visual merchandising strategies to elevate customer experience.
- Analyzed sales data to inform operational decisions and improve efficiency.
- Fostered a positive work environment through effective team communication.
- Enforced company policies and procedures to maintain compliance and safety standards.
- Secured store perimeter and enforced safety procedures to minimize losses and protect assets.
- Fostered healthy team environments to promote collaboration and boost productivity.
- Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
- Met budget targets by controlling expenses and eliminating wasteful behaviors.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Maintained current accounts and deposited funds to keep on-site cash low.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Worked on store displays and attended trade shows to identify new products and services.
- Created incentive programs for employees to encourage higher levels of productivity.
Asst. Manager
Piggly Wiggly Supermarket
Mobile
09.2011 - 05.2019
- Assisted in managing daily store operations and staff scheduling.
- Coordinated training programs for new employees on store policies.
- Oversaw inventory management and restocking of merchandise displays.
- Resolved customer inquiries and complaints to ensure satisfaction.
- Implemented promotional displays to enhance product visibility.
- Monitored compliance with safety and sanitation standards in the store.
- Collaborated with team members to improve service efficiency during peak hours.
- Developed and maintained positive relationships with vendors for product sourcing.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Established processes for monitoring customer satisfaction levels.
In store coordinator
Winn Dixie Supermarket
Mobile
06.2006 - 2009
- Coordinated inventory management and stock replenishment for efficient store operations.
- Assisted customers with product inquiries and provided exceptional service.
- Managed scheduling and training of new team members for seamless workflow.
- Implemented visual merchandising guidelines to enhance product displays.
- Maintained cleanliness and organization of sales floor and storage areas.
- Collaborated with management to resolve customer complaints effectively.
- Supported promotional events by organizing product placements and signage.
- Communicated and coordinated execution of planograms with store management.
- Created weekly schedules for staff members to ensure adequate coverage during peak hours.
- Participated in team meetings to discuss current trends in retail industry and brainstorm ideas for improving customer experience.
- Resolved conflicts between customers or staff members as needed.
- Ordered supplies necessary for smooth functioning of the store when required.
- Performed daily opening and closing duties including setting up cash register stations, restocking shelves, cleaning work area.
General Merchandise Manager
Winn Dixie Supermarket
Mobile
04.1996 - 2006
- Ran health and beauty department.
- ordered merchandise and stocked shelves
- unloaded trucks
- handled department prices and sales
Cashier
Winn Dixie Supermarket
Mobile
10.1995 - 04.1996
- Operated cash register efficiently during peak hours.
- Processed customer transactions accurately and swiftly.
- Maintained cleanliness and organization at the checkout area.
- Assisted in training new cashiers on register procedures.
- Handled product returns and exchanges according to store policy.
Education
W.S.Neal
Brewton, ALReferences
References available upon request.
Timeline
Store Director
Autry Greer And Son
06.2019 - 07.2023
Asst. Manager
Piggly Wiggly Supermarket
09.2011 - 05.2019
In store coordinator
Winn Dixie Supermarket
06.2006 - 2009
General Merchandise Manager
Winn Dixie Supermarket
04.1996 - 2006
Cashier
Winn Dixie Supermarket
10.1995 - 04.1996
W.S.Neal