Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Carrie Kantor

Hollywood

Summary

Vigilant Courtesy Patrol professional known for high productivity and efficient completion of tasks. Possess specialized skills in attention to detail, conflict resolution, communication, and emergency response management. Excels in communication, teamwork, and problem-solving to ensure safety and security in diverse environments. Excellent sales and customer service capabilities, ensuring the greatest experience for property owners, rental guests, and vacationers.

Overview

38
38
years of professional experience

Work History

Courtesy Patrol Associate

Premier Island Management Group
Pensacola Beach
05.2024 - 03.2025
  • Greet owners and rental guests, addressing any questions they have regarding their stay and the property
  • Check the key fobs to ensure they are functioning properly, allowing access to the property
  • Patrol the property, watching for criminal activity, and liability/safety issues
  • Watch for violations of the HOA Rules and Regulations
  • Respond to service calls
  • Call emergency services when necessary, and keep management aware of such emergencies
  • Patrol parking lots, verifying that parking passes were properly displayed
  • Assist Beach Club Maintenance and Common Area Cleaners with tasks as necessary
  • Address current weather conditions, and take preparations for the safety of all on the property
  • Collect information for nightly report in a timely manner
  • Email nightly / daily report of shift to management
  • Participate in Hurricane Action Plan preparation and post storm duties

Outbound Personal Cruise Consultant

Norweigan Cruise Line
Sunrise
09.2022 - 12.2023
  • Responsible for contacting the Direct Opportunities which were potential guests
  • Planned the vacation with guests, ensuring all their wishes were addressed, and executed the booking of the cruise and collecting money due
  • Responsible for servicing the booked guests, addressing all their needs up to their sail date, as well as follow up after the vacation was completed
  • Responsible for completing all Call Campaigns that focused on the current promotions offered to potential guests

Owner / Sales Agent / Property Manager

Vacation Homes 4 Rent
Key Largo, FL
05.2015 - 07.2022
  • Booked vacation home rentals
  • Generated contract, invoice and executed all paperwork
  • Collected all money due
  • Staged property for rental
  • Provided concierge service for rental
  • Addressed all issues during rental stay
  • Scheduled and inspected exit cleaning of property
  • Scheduled and completed property maintenance

Leasing / Rental Agent

Pelican Byas - All American Mobile Homes
Davie, FL
08.1987 - 03.1995
  • Commercial / Residential property manager
  • Leasing agent for new leases and renewals
  • Rental agent for residential property
  • Rent collection of all properties
  • Legal notices and their execution
  • Day to day office clerical work

Education

Bachelor of Science - Communications

Florida International University
Miami, FL
04-1991

Skills

  • Emergency response
  • Property patrol
  • Safety inspection
  • Incident reporting
  • Customer service
  • Communication skills
  • Team collaboration
  • Time management
  • Attention to detail
  • Problem solving
  • De-escalation techniques
  • Security protocols
  • Multitasking
  • Active listening
  • Conflict resolution
  • Safety awareness

Accomplishments

  • Second Nature Award - awarded twice during employment with Premier Island Management Group, exhibiting going above and beyond job duties and requirements
  • Winning Team of the Month with Norwegian Cruise Line 3 months in a row

Timeline

Courtesy Patrol Associate

Premier Island Management Group
05.2024 - 03.2025

Outbound Personal Cruise Consultant

Norweigan Cruise Line
09.2022 - 12.2023

Owner / Sales Agent / Property Manager

Vacation Homes 4 Rent
05.2015 - 07.2022

Leasing / Rental Agent

Pelican Byas - All American Mobile Homes
08.1987 - 03.1995

Bachelor of Science - Communications

Florida International University

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Carrie Kantor