Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carrie Kight

Columbus ,OH

Summary

Accomplished CEO with a proven track record at Queen of Clean Solutions, adept in strategic business planning and operational excellence. Spearheaded initiatives to modernize procedures, achieving significant market share growth. Known for exceptional leadership, analytical thinking, and fostering client engagement. Skilled in navigating complex negotiations and cultivating productive relationships, driving revenue growth and organizational improvements.

Top-notch Paralegal with proven track record of success leading and growing organizations. Strong background in strategic planning, financial management and team development. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices.

Overview

24
24
years of professional experience

Work History

CEO

Queen of Clean Solutions
04.2018 - Current
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Communicated business performance, forecasts and strategies to investors and shareholders.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Initiated strategy to drive company growth and increase market share and profitability.

Front Desk Receptionist

Tildon Financial Services
08.2015 - 04.2018
  • Collected room deposits, fees, and payments.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Organized, maintained and updated information in computer databases.
  • Confirmed appointments, communicated with clients, and updated client records.

Front Desk Receptionist

Eggers & Associates
08.2000 - 04.2015
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.

Education

Associate of Science - Paralegal Studies

Columbus State Community College
Columbus, OH
06.2023

Skills

  • Succession Planning
  • Financial Acumen
  • Corporate Governance
  • Operational Excellence
  • Revenue Growth
  • Operations Management
  • Staff Management
  • Analytical and Critical Thinker
  • Client Engagement
  • Executive Leadership
  • Continuous Improvement
  • Decision-Making
  • Organizational Skills
  • Balanced Work Ethic
  • Problem-Solving
  • Excellent Communication
  • Reliability
  • Multitasking Abilities
  • Systems Thinker
  • Self Motivation
  • Professionalism
  • Time management abilities
  • Strategic business planning
  • Analytical Thinking

Timeline

CEO

Queen of Clean Solutions
04.2018 - Current

Front Desk Receptionist

Tildon Financial Services
08.2015 - 04.2018

Front Desk Receptionist

Eggers & Associates
08.2000 - 04.2015

Associate of Science - Paralegal Studies

Columbus State Community College

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Carrie Kight