Carrie Knight
Charleston,SC
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Multispecialty Clinic Nurse Manager
Medical University Of South Carolina
08.2019 - Current
- 2nd highest Culture of Safety Score for Ambulatory (Dermatology 2023)
- Evaluated skills of nursing personnel and verified staff certifications for validity.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Developed comprehensive training programs for new hires, ensuring quality care and consistency in nursing practices.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Supervise 30+ licensed and unlicensed care team members
- Manage 4+ clinic budgets for ambulatory
- Increase patient visits/support ambulatory growth (DEMR has had a 23% growth since July)
- Collaborated with fellow leaders in the development of a rapid response/code team for ambulatory
- Implemented a rapid COVID testing process/clinic set up
- Facilitated E-consents across clinics
- Preceptor for onboarding new managers
- Project lead with multiple clinic expansions/openings
- Represent ambulatory leadership on the nursing Excellence Transformation Leadership Council
- Mentor for Nurse Leads
- Onboard new Nurse Managers
- Lead PMOC meetings
- Lead Tier I-II teams in action planning for employee engagement
- Responsible for maintaining positive relationships with providers for multiple specialties
Operations Nurse Manager , HVC Prep and Recovery
Medical University Of South Carolina
07.2016 - 08.2019
- Organized and managed care of patients undergoing various therapies and procedures in IR, cath and EP.
- Contributed to cost-saving initiatives by identifying areas for waste reduction without compromising patient care quality.
- Audited charts and reviewed clinical documents to verify accuracy.
- Investigated and resolved issues affecting hospital operations and patient care.
- Accountable for 37 FTEs
- Achieved Tier 2 for Employee engagement for 3 years in a row.
- Maintained patient satisfaction scores at 97 for 2.5 years
- Improved efficiency within the unit through process in improvement projects
- Collaborated with nurse mangers and physicians to update polices.
- Actively participate and seek meetings that apply to the unit.
- Developed unit Shared Governance and facilitated the meetings.
- Co-Chair Procedural Shared Governance.
- Implemented a new graduate program for HVC procedural areas.
- Ensure compliance with all regulatory and safety requirements.
- Provide educational and leadership opportunities for staff growth.
- Maintain a harmonious work environment for staff through high reliability and just culture.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.(Implemented ASPAN staffing guidelines for the unit)
- Opened a 23-hour observation unit with 10 additional FTEs in HVC P&R
PICC Nurse
Medical University Of South Carolina
05.2011 - 07.2016
- Minimized complications related to vascular access devices by staying current with industry advancements and adjusting care practices accordingly.
- Coordinated efforts among various departments for optimal efficiency when placing multiple devices concurrently during high-demand periods.
- Enhanced patient comfort during procedures through the use of effective communication and bedside manner.
- Contributed to a positive work environment through active participation in team meetings and ongoing professional development opportunities.
- Expedited patient discharge processes by coordinating with case managers and other healthcare professionals to ensure seamless transitions of care.
- Maintained a high level of clinical competency by attending relevant continuing education courses and seeking certification in vascular access and infusion therapy. (Completed PICC excellence training)
- Advocated for proper care and maintenance of central lines
- Inserted PICC lines at the bedside with ultrasound guidance
- Proactively identified potential issues with existing vascular access devices, resulting in reduced complications from early interventions.
Cardiac Cath Lab Nurse
Medical University Of South Carolina
07.2009 - 05.2011
- Exemplified excellence in nursing practice by consistently adhering to established guidelines for patient care within the cardiac cath lab setting.
- Reduced patient anxiety by explaining catheterization procedures, addressing concerns, and answering questions in a compassionate manner.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Ensured patient safety by closely monitoring vital signs and administering medications as needed during cath lab procedures.
- Educated family members and caregivers on patient care instructions.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Emergency Room Charge Nurse
Medical University Of South Carolina
07.2005 - 07.2009
- Delivered important IV and venous medications to control symptoms and provide effective treatments.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Educated patients and answered questions about health condition, prognosis, and treatment.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Education
Master of Science - Nursing Administration
Western Governors University
Salt Lake City, UTBachelor of Science - Nursing
Jacksonville University
Jacksonville, FLBachelor of Science - Health Care Administration
Lander University
Greenwood, SC05.2021
Associate of Science - Nursing
Piedmont Technical College
Greenwood, SC05.2003
Skills
- Budget Planning
- Motivational Skills
- Staff Development
- Human Resource Management
- Clinical expertise
- Compliance Oversight
- Conflict Management
- Performance Improvement
Certification
- Licensed RN ID: 93758 Issue Date: 11/2003
- Basic Life Support
Timeline
Multispecialty Clinic Nurse Manager
Medical University Of South Carolina
08.2019 - Current
Operations Nurse Manager , HVC Prep and Recovery
Medical University Of South Carolina
07.2016 - 08.2019
PICC Nurse
Medical University Of South Carolina
05.2011 - 07.2016
Cardiac Cath Lab Nurse
Medical University Of South Carolina
07.2009 - 05.2011
Emergency Room Charge Nurse
Medical University Of South Carolina
07.2005 - 07.2009
Master of Science - Nursing Administration
Western Governors University
Bachelor of Science - Nursing
Jacksonville University
Bachelor of Science - Health Care Administration
Lander University
Associate of Science - Nursing
Piedmont Technical College
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