Carrie Knott
Murfreesboro,Tennessee
Summary
Financial Management Specialist
Human Resource Supervisor with 29 years of experience in a sensitive corporate environment. Adaptable and transformational leader with an ability to work independently, creating effective presentations, and developing opportunities that further establish organizational goals. Additional key skills include: Secret Clearance Leadership Experience Types 60 WPM Effective Communication Training skills Proficient in Microsoft Office Products/DFAS/ USA Staffing/HR Smart/Vista/Govta/EOS
Overview
22
22
years of professional experience
Work History
Civilian Pay Technician
Veterans Affairs (VA)
04.2023 - Current
- Serving as a central point of contact to receive documents that affect payroll accounts and to distribute various reports
- Maintaining DCPS files and tables; performing local record keeping; and providing customer services to approximately 5000 Federal civilian employees
- Identifying recurring systems problems encountered in payroll processing, recommending solutions, and modifying procedures as appropriate
- Performing debt calculations and providing them to customers and employees and working all debt related reports including analysis of data and reconciles civilian pay debts
- Performing work involving the determination of pay, the maintenance of payroll records, and the completion of related reports pertaining to civilian employees of the Federal Government
File Clerk
Veterans Affairs (VA)
10.2021 - 05.2022
- Managed Veteran’s Medical Records by scanning or placing medical information into Veteran’s Medical File that matched medical procedure
- Scanned paper documents into computer for other users to scan to Soldier’s documents digitally, once per week
- Picked up mail from the mailroom for the File Clerks once a week
- Opened mail and put it in its proper place once a week
Family Readiness Specialist
HRO Solutions
03.2019 - 09.2019
- Managed Soldiers and Families of Tennessee National Guard
- Worked to get Soldiers and Families of Soldiers Financial help needed through the Tennessee National Guard and Businesses outside of the Guard
- Logged database of Soldiers and Families who had received help in the past and kept record of all occurrences
- Assigned and briefed 26 Tennessee Guard units on Family Readiness and what we do as Family Specialists and what the Family readiness Program could do for them
- Making phone calls to community care agencies to establish a connection for Soldiers and Families who desired their help
Supervisor, Volunteer Training Site
Tennessee Army National Guard
01.2015 - 02.2019
- Supervised 4 personnel in the Human Resources and Operations arena in the Headquarters Site
- Managed 71 personnel within 4 subordinate Training Sites
- Managed Management Training System for Training Sites; overseeing production of monthly training schedules and monitoring mandatory training
- Initiated and maintained Standard Operational Procedures at the Training Sites
- Monitored personnel actions for personnel within the Training Sites to include reassignments, promotions, and pay
Senior Supervisor, Family Readiness
Tennessee Army National Guard
01.2014 - 01.2019
- Supervised over 80 employees in the Family Readiness Program of the Tennessee Army National Guard
- Managed the Morale Welfare and Recreation Funds in excess of 2 million dollars for over 100 {all} units in the Tennessee Army National Guard with 100% accuracy
- Provided oversight of future events of all Programs within Family Readiness to ensure completion
- Initiated start of Synchronization Meetings for Family Readiness Program to ensure that all departments were well properly staffed and functional
- Managed the Full-Time National Guard Soldiers within the Family Readiness Program
- Reviewed and managed travel and travel orders for members and Soldiers within the Family Readiness Program ensuring that Family Readiness stayed within their fiscal budget during the year
- Managed appraisal reports for 4 Federal Service Technicians within Family Readiness
- Managed the supervision of the 2 Budget Analysts assigned to me ensuring that the Budget for the fiscal year in Family Readiness including all departments within Family Readiness stayed current during the fiscal year
- Approving all budget expenses
- Managed 7 programs within Family Readiness: Youth Program, Gold Star, SHARP, Transition Assistance, Family Readiness, Yellow Ribbon and Funeral Honors
Personnel Supervisor, 105th Personnel Company
Tennessee Army National Guard
01.2013 - 01.2015
- Managed a company of 107 personnel, ensuring that they were trained in Human Resource activities, resulting in over accountability of over 800 personnel in an Overseas Deployment
- Supervised personnel functions and human resource services operational support and technical guidance support activity; advises manager on personnel and personnel readiness
- Reviews and prepares reports and data on staffing levels
- Organized, maintained and reviewed 107 automated personnel records including pay documents monthly with zero deficiencies
- Coordinated annual health assessments for company improving the overall health of the company 30%
Senior Human Resource Manager, Active Duty Guard Personnel Office
Tennessee Army National Guard
01.2003 - 01.2014
- Managed and monitored the careers and financial aspects of over 798 Active Duty Tennessee Army National Guardsmen, resulting in over 900 personnel actions to include re-assignments, pay adjustments, and promotions
- Created access database for Active Duty personnel, capturing relative information for tracking purposes with 98% accuracy
- Initiated Active Duty Tour Continuation Boards for the TNARNG that monitored end of service tours for Active Duty Guardsmen, with a 40% decrease in Active Duty Soldiers falling out of the finance system for pay
- Analyzed and classified individual positions descriptions in (DCPDS) Defense Civilian Personnel Data System
- Determined the correct classification by comparison to existing standards related to the work, and prepares necessary evaluation statements for Active Duty Soldiers in the Tennessee National Guard
- Acted as the liaison to the Military Pay department for Active Guard Reserve (AGR) Soldiers of the TNARNG
- Resolved over 200 pay issues
- Managed Permanent Change of Station (PCS) moves for personnel reassigned to different work stations within and out of the state of Tennessee
- Provided placement and staffing services for units of the Tennessee National Guard
Education
Bachelor of Science - Business Administration
Bethel University
Mckenzie, TNMaster’s of Business Administration -
Columbia Southern University
Orange Beach, AlabamaHuman Resources Plans and Operations Course -
Ft. Jackson, SCAdvanced Leadership Course -
National Guard Fiscal Law -
Microsoft Office Course -
Dealing with Office Conflict -
Skills
- Secret Clearance
- Leadership Experience
- Types 60 WPM
- Effective Communication
- Training skills
- Proficient in Microsoft Office Products
- Proficient in DFAS
- Proficient in USA Staffing
- Proficient in HR Smart
- Proficient in Vista
- Proficient in Govta
- Proficient in EOS
Timeline
Civilian Pay Technician
Veterans Affairs (VA)
04.2023 - Current
File Clerk
Veterans Affairs (VA)
10.2021 - 05.2022
Family Readiness Specialist
HRO Solutions
03.2019 - 09.2019
Supervisor, Volunteer Training Site
Tennessee Army National Guard
01.2015 - 02.2019
Senior Supervisor, Family Readiness
Tennessee Army National Guard
01.2014 - 01.2019
Personnel Supervisor, 105th Personnel Company
Tennessee Army National Guard
01.2013 - 01.2015
Senior Human Resource Manager, Active Duty Guard Personnel Office
Tennessee Army National Guard
01.2003 - 01.2014
Master’s of Business Administration -
Columbia Southern University
Human Resources Plans and Operations Course -
Advanced Leadership Course -
National Guard Fiscal Law -
Microsoft Office Course -
Dealing with Office Conflict -
Bachelor of Science - Business Administration
Bethel University
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