CARRIE KOCHIK
Valrico
Summary
Merchandiser with over 6 years of experience in merchandising and caregiving, adept at fostering teamwork and communication to achieve objectives. Skilled in problem-solving and organizational tasks, consistently enhancing team collaboration and customer satisfaction. Eager to apply expertise in a dynamic setting, leveraging adaptability and a strong service orientation.
Overview
8
8
years of professional experience
Work History
Merchandiser
American Greetings
02.2020 - Current
- Optimize product displays and inventory management, driving sales growth and customer satisfaction. Implement data-driven strategies to enhance merchandising effectiveness.
- Meticulously maintain store aesthetics, ensuring product alignment with brand guidelines. Conduct regular audits to uphold merchandising standards and optimize visual appeal.
- Foster strong relationships with store managers and staff, facilitating seamless product placement. Actively participate in team meetings to share insights and contribute to merchandising strategies.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Nanny/Caregiver
Private Family Home
01.2023 - 01.2024
- Provided compassionate care and nurturing support to children, fostering their emotional and cognitive development while maintaining a safe environment.
- Partnered with parents to align caregiving approaches, regularly communicating child progress and addressing concerns promptly.
- Devised creative learning activities tailored to individual developmental stages, promoting curiosity and skill acquisition.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
Customer Service Representative
TTEC
04.2018 - 03.2019
- Managed database entries meticulously, ensuring accurate instructor records and streamlined class administration processes for optimal efficiency.
- Provided crucial assistance during crisis situations, delivering timely support and resources to customers for best possible outcomes.
- Streamlined phone communication processes, enhancing responsiveness to client inquiries.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Education
Cosmetologist - Cosmetology
Genesis Career College Daphne
Daphne, AL05.2012
High School Diploma - undefined
Armwood High School
Seffner, FL05.1994
Skills
- Data entry (Proficient)
- Reliable and punctual
- Customer service
- Critical thinking
- Computer proficiency
- Microsoft Excel
- Microsoft outlook
- Administrative support
- Data collection
Timeline
Nanny/Caregiver
Private Family Home
01.2023 - 01.2024
Merchandiser
American Greetings
02.2020 - Current
Customer Service Representative
TTEC
04.2018 - 03.2019
High School Diploma - undefined
Armwood High School
Cosmetologist - Cosmetology
Genesis Career College Daphne