Carrie Laisner

• Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
• Collaborated with housekeeping and maintenance teams to maintain high standard of cleanliness in rooms and common areas.
• Balanced daily cash drawer accurately, minimizing discrepancies and ensuring proper accounting procedures were followed.

* Provided extensive customer service to external and internal customers, both nationally and internationally, with a focus on foreign currency.

* Built relationships internally with all levels within the bank both in service and sales.

*Reached consistent top performance in sales goals in foreign currency notes.

*Required on-going knowledge of federal banking regulations.

*Established risk mitigation through research and communication with multiple entities to ensure safe transport of bank notes.