Carrie Lawson
Terre Haute,IN
Summary
I'm a highly-motivated employee with desire to take on new challenges. I have strong worth ethic, adaptability and exceptional interpersonal skills and adept at working effectively unsupervised and am good at quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Accounts Receivable Manager/Invoicing Specialist
Servpro of Vigo County
Terre Haute , IN
11.2019 - Current
- Answers questions from customers and insurance companies by phone and email, offering company details and policy information as requested.
- Schedules and follows up on customer appointments, collect and process payments, update accounts to reflect balance changes.
- Reviews and analyzes contracts to resolve billing issues between customers and insurance carriers.
- Manages all payment processing, invoicing and collection tasks.
- Submits claims to insurance companies.
- Calls customers to confirm scheduled appointments and obtain additional details.
- Enters customers insurance information into software and confirms records.
- Performs bookkeeping duties, preparing and sending financial statements and invoices.
- Coordinates schedules and set appointments between customers and project managers.
- In charge of all files and customer records.
Business Owner
Graphic Tees And Trends
Terre Haute, IN
04.2018 - Current
- I am the owner and operator of an online graphic T-shirt company
- Graphic Tees and Trends
- graphic-tees-trends.myshopify.com/
- Within the company,
- I am the designer of all custom orders, foresee all sales and ensure all orders are shipped in a timely manner
- I communicate with wholesale accounts & purchase fabrics & raw materials for bulk clothing orders
- I am in charge of all marketing & online promotions, including social media advertising and promotions.
Business Owner
Preslee's Chic Boutique
Terre Haute, IN
02.2013 - 05.2022
- I am the owner and operator of the online children's boutique, Preslees Chic Boutique
- Within the company,
- I am the creator & designer of all products
- I assist customers in understanding their available options and help them select the best item for their needs, including custom orders
- I adapted existing designs to suit the needs of customers
- I developed plans to increase sales though social media and saw increases regularly
- I have maintained a 5 star customer rating for the last 8 years through great communication, responding quickly to questions or being empathetic to concerns about an order & getting their item created and shipped in a timely manor
- I'm excellent at multi tasking, I can managed several concurrent projects at one time.
Skills
- Customer Account Management
- Customer Relationships
- Strong Work Ethic
- Data Entry
- Skilled in Quickbooks, Excel, Word and Outlook
- Issue and Complaint Resolution
- Calm and Professional Under Pressure
- Upbeat and Positive Personality
- A/P and A/R Proficiency
- Billing and Invoicing
- Verbal and Written Communication
- Efficient and Detail-Oriented
- Creative Problem Solving
- Great at multi tasking
- Business Development
- Staff Management
- Google Analytics
Timeline
Accounts Receivable Manager/Invoicing Specialist
Servpro of Vigo County
11.2019 - Current
Business Owner
Graphic Tees And Trends
04.2018 - Current
Business Owner
Preslee's Chic Boutique
02.2013 - 05.2022