To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude AND willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Medical Assistant
The Center for Orthopedics and Neurosurgery
01.2024 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Medical Assistant/Surgical Coordinator
Desert Orthopedics
10.2018 - 07.2023
Sanitized, restocked and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, allergies, and vitals
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Called and faxed pharmacies to submit prescriptions and refills.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Obtained pre- and post-treatment vital signs and weight.
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Communicated with patients, ensuring that medical information was kept private.
Discussed medical histories with patients in effort to provide most effective medical advice.
SURGICAL COORDINATOR
SUMMIT BMC
01.2013 - 10.2018
Expertly managed planning, scheduling, and coordination of outpatient procedures.
Managed office logistics by scheduling appointments, maintaining files.
Answered phone calls and messages for 9-physician Gastroenterologist, scheduling appointments, and handling patient inquiries.
Performed various administrative tasks by filing, copying and faxing documents.
Assisted with medical coding and billing tasks.
Resolved scheduling conflicts to maintain high-quality patient services.
Arranged pre-operative and post-operative appointments for surgical patients.
Educated patients about surgeries and provided treatment plan documentation.
Updated daily operating room calendars with accurate appointment schedules.
PATIENT ACCES REPRESENTATIVE/ OFFICE MANAGER
FAMILY CARE CENTER
07.2003 - 07.2012
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Coached new hires on company processes while managing employees to achieve maximum production.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Updated reports, managed accounts, and generated reports for company database.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Delivered performance reviews, recommending additional training or advancements.
Streamlined and monitored quality programs to alleviate overdue compliance activities.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.=
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Maintained computer and physical filing systems.
Created, maintained and updated filing systems for paper and electronic documents.
Patient Care Coordinator & Financial Advisor at Centers For Neurosurgery, Spine & OrthopedicsPatient Care Coordinator & Financial Advisor at Centers For Neurosurgery, Spine & Orthopedics