Summary
Overview
Work History
Education
Skills
Timeline
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Carrie Lindsey

San Tan Valley,AZ

Summary

Enthusiastic self-starter with excellent customer service skills. Seeking shift or store management position in a  store. Sales Associate bringing diverse experience in retail sales and customer service.  Retail professional who excels in fast-paced environments. Extensive experience in customer service, merchandising, POS systems and cash handling.

Overview

6
6
years of professional experience

Work History

Food Runner

Johnny Rockets
San Tan Valley, AZ
06.2009 - 08.2011
  • Refilled condiments on each table when they were running low.
  • Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
  • Delivered food items to tables ensuring each restaurant patron received the correct order.
  • Assisted servers with table settings and beverage refills when the restaurant was busy.
  • Provided exemplary customer service to every patron according to Company]'s guidelines.
  • Answered questions from restaurant patrons regarding menu items.
  • Washed dishes, glasses and cutlery when the dishwashing staff became overwhelmed.
  • Trained and mentored newly hired employees so they better understood the process flow and safety procedures.
  • Cleared tables immediately after guests left in preparation for the next party.
  • Cleaned walls, fans and drains in bakery coolers, display cases and work area.
  • Attentively served approximately 10  guests per shift at a 10-seat Johnny Rockets establishment.
  • Set performance expectations and provided honest feedback.
  • Set dining tables according to type of event and service standards.
  • Precisely described menu items and special offerings and appropriately identified wine pairings.

Cashier

Walmart
San Tan Valley, AZ
05.2011 - 02.2012
  • Accepted both cash and credit card payments according to established company procedures.
  • Attended to customer needs, questions and complaints.
  • Greeted over 100 customers per day and inquired into how they would like to be serviced.
  • Returned any change rendered to the customer after counting it out appropriately. 
  • Created attractive displays to promote items.
  • Received payments by cash, credit and personal check and gave back the correct change.
  • Kept work areas clean, neat and organized for maximum productivity.
  • Ran the register effectively and handled cash, credit, debit and personal check transactions.
  • Checked merchandise multiple times during each shift and restocked products when they were running low.
  • Handled approximately 66 credit and cash transactions for customers using cash registers. 
  • Checked identification for proof-of-age and refused to sell alcohol to anyone under the age of 21.
  • Stocked and maintained inventory levels according to store policies.
  • Assisted customers in selecting items based on needs.
  • Directed customers to store locations.
  • Provided customers with information on specials and discount deals.

Sales Associate

Wal Mart Stores Inc
Queen Creek, AZ
05.2013 - 03.2015
  • Accepted and processed returns.
  • Provided repeat customers with exceptional care and attention.
  • Organized products on racks and displays with focus on visual appeal and brand standards.
  • Prepared merchandise for distribution and placement across sales floor.
  • Collaborated with team to complete store maintenance, stocking, merchandising and upkeep.
  • Kept work areas clean and neat at all times.
  • Prioritized and accomplished wide range of tasks each shift.
  • Greeted customers and ascertained customers' needs.
  • Directed individuals to merchandise locations.
  • Stocked shelves and supplies and organized displays.
  • Operated the cash register and assisted co-workers with complex transactions such as cash and credit card.
  • Verified that all customers received receipts for purchases.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Analyzed and properly processed product returns, assisting customers with other selections as needed.
  • Worked collaboratively in team environment.
  • Organized racks and shelves to maintain the visual appeal of the store.

Education

High School Diploma - undefined

Highland High School
Gilbert, AZ
2007

Skills

  • High energy
  • Excellent people skills
  • Multi-tasking strength
  • Cash handling
  • Flexible schedule
  • Customer service
  • Merchandising and display
  • Point of sale / checkout

Timeline

Sales Associate

Wal Mart Stores Inc
05.2013 - 03.2015

Cashier

Walmart
05.2011 - 02.2012

Food Runner

Johnny Rockets
06.2009 - 08.2011

High School Diploma - undefined

Highland High School

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Carrie Lindsey