Carrie Lloyd
Appomattox,VA
Summary
Results-driven Quality Control Inspector with expertise from Joe Hudson Collision Center, skilled in visual inspections and inspection documentation. Proven ability to enhance quality standards and improve customer satisfaction through effective communication and collaboration. Adept at utilizing diagnostic tools to identify issues, ensuring compliance with industry regulations and fostering strong vendor relationships.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Quality Control Inspector
Joe Hudson Collision Center
12.2020 - Current
- Conducted thorough inspections on repaired vehicles to ensure adherence to quality standards.
- Collaborated with technicians to identify and resolve discrepancies in repair processes.
- Utilized specialized diagnostic tools for accurate assessment of vehicle conditions.
- Documented inspection results and communicated findings effectively to management teams.
- Communicated with production team members about quality issues.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Trained other workers in inspection and testing procedures.
Collision Estimator
Caliber Collision
07.2020 - 12.2020
- Conducted thorough damage assessments, identifying all necessary repairs to restore vehicles to pre-accident conditions.
- Improved customer satisfaction by providing accurate and timely repair estimates for collision damages.
- Maintained positive relationships with vendors, ensuring timely delivery of parts and materials for repairs.
Collision Estimator
Malloy Ford
01.2018 - 07.2020
- Assessed vehicle damage to provide accurate repair estimates and recommendations.
- Collaborated with insurance adjusters to ensure alignment on claims processing and approvals.
- Utilized estimating software to generate detailed reports for customers and stakeholders.
- Reviewed repair orders for accuracy, ensuring compliance with industry standards and regulations.
- Managed customer communications regarding estimate explanations and repair timelines.
- Supported customers throughout the repair process, addressing concerns and providing updates on progress as needed.
Education
High School Diploma -
Thompson
Home School06-2005
Skills
- Quality control
- Visual inspection
- Product inspection
- Visual inspections
- Inspection documentation
- Inspections and reviews
- Recordkeeping
Certification
- Certified I-CAR estimator, Quality Control, and production.
Timeline
Quality Control Inspector
Joe Hudson Collision Center
12.2020 - Current
Collision Estimator
Caliber Collision
07.2020 - 12.2020
Collision Estimator
Malloy Ford
01.2018 - 07.2020
High School Diploma -
Thompson