Carrie Locke
Horseheads,NY
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Assistant Director of Emergency Department
Arnot Ogden Medical Center
2022.12 - Current
- Managed staffing to provide the department with the resources to give the best patient care.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Worked closely with provider leadership to provide effective care for the patients.
- Defined clear targets and objectives and communicated to other team members.
- Partnered with educators and human resources to recruit, adequately train and retain staff for the department
- Helped the systems director with the department budget
- Coordinates with the systems director, physician director, and supply coordinator to lean down our supply process
Clinical Coordinator RN
Arnot Ogden Medical Center
2019.11 - 2022.12
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Developed strong relationships with patients and families through compassionate communication and education on treatment options.
- Assessed clinical policies and procedures for compliance with changing regulations.
Charge Nurse/Staff Nurse, Emergency Department
Arnot Ogden Medical Center
2005.10 - 2019.11
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Monitored nursing care, patient assessment processes, and treatment implementations.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
Assistant Director of Nursing/Clinical Supervisor
Corning Hospital
2015.09 - 2018.01
- Ensured adherence to safety guidelines for both patients and staff members during all aspects of clinical operations.
- Communicated with patients and dealt with any concerns that arose during the off shift/weekend.
- Coordinated with administration on complex cases, ensuring seamless communication among healthcare professionals involved in patient care.
Clinical Nursing Supervisor
Arnot Ogden Medical Center
2013.07 - 2016.05
- Served as a clinical resource to staff, patients and families.
- Provided clinical oversight and support to health care teams.
- Staffing for current and next shift
Registered Nurse
Southern Tier Pediatrics
2004.02 - 2006.05
- Educated family members and caregivers on patient care instructions.
- Care of the pediatric patient in an office setting.
- Telephone triage of pediatric patients during and after office hours.
Registered Nurse
St. Joseph's Hospital And Medical Center
2002.05 - 2004.01
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Care of patients on orthopedic floor.
Registered Nurse/Charge Nurse/Preceptor
Jeannette District Memorial Hospital
1999.09 - 2002.04
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Organized and managed care of patients undergoing various therapies and procedures.
- Managed care from admission to discharge.
- Routine care of patients on an orthopedic/med-surg/pediatric floor.
Education
Bachelor's of Science in Nursing - Nursing
University of Pittsburgh
Pittsburgh, PA12.2000
Associate Degree of Nursing - Nursing
Community College of Allegheny County
Pittsburgh, PA05.1999
Skills
- Creative Direction
- Stakeholder engagement
- Project Planning
- Training and Development
- Problem Resolution
- Employee Coaching and Mentoring
- Shift Scheduling
- Performance Tracking and Evaluation
- Staff Management
Certification
- [Area of certification] Training - [Timeframe]
Timeline
Assistant Director of Emergency Department
Arnot Ogden Medical Center
2022.12 - Current
Clinical Coordinator RN
Arnot Ogden Medical Center
2019.11 - 2022.12
Assistant Director of Nursing/Clinical Supervisor
Corning Hospital
2015.09 - 2018.01
Clinical Nursing Supervisor
Arnot Ogden Medical Center
2013.07 - 2016.05
Charge Nurse/Staff Nurse, Emergency Department
Arnot Ogden Medical Center
2005.10 - 2019.11
Registered Nurse
Southern Tier Pediatrics
2004.02 - 2006.05
Registered Nurse
St. Joseph's Hospital And Medical Center
2002.05 - 2004.01
Registered Nurse/Charge Nurse/Preceptor
Jeannette District Memorial Hospital
1999.09 - 2002.04
Bachelor's of Science in Nursing - Nursing
University of Pittsburgh
Associate Degree of Nursing - Nursing
Community College of Allegheny County
- [Area of certification] Training - [Timeframe]
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