Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking to maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Office Manager
Glass Technologies
07.2019 - Current
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Recruited and interviewed employees.
Quickbooks online proficient.
Processed payroll weekly.
Revenue Clerk
City of Pell City
01.2014 - 02.2019
Contributed to positive client relationships by responding promptly to inquiries and providing clear explanations of billing procedures.
Reduced errors in invoicing by meticulously reviewing customer accounts and resolving discrepancies.
Streamlined communication between departments by creating easy-to-understand reports highlighting key revenue trends and anomalies.
Ensured timely payments from customers through diligent follow-up on outstanding invoices.
Maintained high levels of accuracy in financial data entry, reducing the need for costly corrections and adjustments.
Managed sensitive financial information with discretion, maintaining strict confidentiality when handling customer data.
Increased revenue by efficiently processing payments and maintaining accurate financial records.
Data Entry Clerk
Pell City Police Department
11.2013 - 01.2014
Completed data entry tasks with accuracy and efficiency.
Followed established procedures to enter and process data correctly.
Organized, sorted, and checked input data against original documents.
Scanned documents and saved in database to keep records of essential organizational information.
Sorted documents and maintained organized filing process.
Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Education
High School Diploma -
Pell City High School
Pell City, AL
05.1991
Skills
Customer Service
Office Management
Organizational Skills
Office Administration
Excellent multi-tasking ability
Data Entry
Customer Relations
Clear oral/written communication
Billing
Payroll Processing
Bookkeeping
Employee Supervision
Human Resources
Employee Training
Timeline
Office Manager
Glass Technologies
07.2019 - Current
Revenue Clerk
City of Pell City
01.2014 - 02.2019
Data Entry Clerk
Pell City Police Department
11.2013 - 01.2014
High School Diploma -
Pell City High School
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