Summary
Work History
Education
Skills
Timeline
Generic

Carrie Lucas

Pembroke,NC

Summary

Dynamic Practice Manager with a proven track record at Locklear's Behavioral Health Services, enhancing operational efficiency and patient care. Expert in schedule and staff management, significantly reducing wait times and fostering a collaborative environment. Skilled in budget analysis and workflow optimization, demonstrating a balance of strategic planning and interpersonal skills.

Work History

Practice Manager

Locklear”s Behavioral Health Services
  • Enhanced patient scheduling systems to optimize staff utilization and decrease wait times.
  • Fostered open lines of communication by implementing regular staff updates and patient feedback systems.
  • Cultivated culture of collaboration by implementing regular team meetings and feedback sessions.
  • Analyzed budgeting practices by identifying cost-saving opportunities and reallocating resources.

Patient Service Technician Specialist

LabCorp
  • Aided in reducing hospital readmissions rates through thorough discharge planning services including medication reconciliation reviews.
  • Assisted in the training of new Patient Service Technicians to maintain high standards of patient care.
  • Streamlined administrative tasks such as inventory management, record-keeping, and billing processes to improve efficiency within the facility.
  • Expedited patient triage process by gathering relevant information, prioritizing care needs and communicating with appropriate medical professionals for timely intervention.

Education

Speech Language Pathology Assistant

Fayetteville Technical Community College
Fayetteville, NC

Health Sciences

Bladen Community College
Bladenboro, NC
05.2011

High School Diploma -

Purnell Swett High School
Pembroke NC
06.2008

Skills

  • Schedule management
  • Staff management
  • Practice management
  • Workflow management

Timeline

Practice Manager

Locklear”s Behavioral Health Services

Patient Service Technician Specialist

LabCorp

Speech Language Pathology Assistant

Fayetteville Technical Community College

Health Sciences

Bladen Community College

High School Diploma -

Purnell Swett High School

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Carrie Lucas