Carrie Magoon
Erie,PA
Summary
Efficient billing professional with 20 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive. Reliable Work From Home employee known for providing consistent availability and performance metrics. Comfortable applying scenario-driven responses or personally-researched resolutions. Talented at reaching mutually beneficial outcomes even during stressful patient and insurance company calls.
Overview
11
11
years of professional experience
Work History
Business Services Manager
Dr. Robert B Dugan, D.O.
08.2016 - Current
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
- Improved business profits through innovative cost containment and revenue generation techniques.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
- Compiled and tracked outstanding balances owed to medical facilities.
- Processed billing calls and answered questions from patients and third-party carriers.
- Corrected, completed and processed claims for multiple payer codes.
- Audited and corrected billing and posting documents for accuracy.
- Used data entry skills to accurately document and input statements.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Created improved filing system to maintain secure client data.
- Verified accuracy of accounts payable payments, resulting in 96% reduction in payment errors and check reissues.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
Insurance Verification Specialist
Orthopedic And Sports Medicine
02.2013 - 08.2016
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
- Posted payments to accounts and maintained records.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Performed various administrative tasks by filing, copying and faxing documents.
- Answered phone calls and messages for 7-physicians in medical office, scheduling appointments, and handling patient inquiries.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Conducted patient intake interviews, recording and documenting relevant information.
- Processed medical insurance claims and payments.
Education
Certification - Secretarial Studies And Office Administration
Great Lakes Institute of Technology
Erie, PA02.2000
High School Diploma -
Strong Vincent High School
Erie, PA06.1999
Skills
- Department Leadership
- Medical Billing and Collections
- Administration and Management
- Payment Solicitation
- Organization and Prioritization
- Analytical and Critical Thinking
- Medical Notes Transcription
- Patient Reception Management
- Advanced MS Office Suite Knowledge
- Data Entry
- AR/AP
- Advanced Clerical Knowledge
Timeline
Business Services Manager
Dr. Robert B Dugan, D.O.
08.2016 - Current
Insurance Verification Specialist
Orthopedic And Sports Medicine
02.2013 - 08.2016
Certification - Secretarial Studies And Office Administration
Great Lakes Institute of Technology
High School Diploma -
Strong Vincent High School
Similar Profiles
Anna MazurekAnna Mazurek
Practice Manager at Robert J. Seledotis, D.O.,P.C.Practice Manager at Robert J. Seledotis, D.O.,P.C.
BHAVESH PATEL D.O.BHAVESH PATEL D.O.
Internal Medicine Concierge Physician at Dr. Bhavesh Patel D.O. IncInternal Medicine Concierge Physician at Dr. Bhavesh Patel D.O. Inc
JEAN FLOOKJEAN FLOOK
Medical Secretary at Dr. Edward Janus, D.O.Medical Secretary at Dr. Edward Janus, D.O.