To obtain a position where I can maximize my skills in a challenging environment, thus achieving a high degree of work efficiency.
Overview
28
28
years of professional experience
Work History
Owner/Operator/Manager
Phat Daddys Seafood Co LLC
Robert, LA
01.2019 - 05.2023
Managed daily operations of business, including hiring and training staff.
Developed strategic plans to increase profitability and efficiency.
Identified new opportunities for growth, expansion, and diversification.
Created marketing campaigns to attract new customers.
Negotiated contracts with vendors and suppliers.
Oversaw budgeting and financial management.
Analyzed industry trends to develop competitive strategies.
Maintained relationships with existing clients by providing superior customer service.
Implemented quality assurance processes to ensure product excellence.
Researched potential partners in order to expand services offered.
Collaborated with other owners on joint ventures and shared resources.
Organized events such as trade shows and conferences.
Reviewed legal documents related to business operations.
Ensured compliance with local, state, and federal regulations.
Developed policies and procedures for the organization.
Provided direction and guidance to employees.
Monitored performance of personnel against goals set forth by the company.
Conducted performance reviews for employees on a regular basis.
Set pricing structures according to market analytics and emerging trends.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Employed and managed vendors by negotiating deliverables, cost and expected quality.
Managed sales presentations to promote product and brand benefits.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Hired and trained new department managers to increase team oversight and productivity.
Welder Helper
Troy Construction Co
Houston, TX
08.2018 - 11.2019
Set up welding machines according to specifications by adjusting current and voltage; selecting correct filler rods and fluxes; and setting gas flow rate.
Assist in laying out, cutting, fabricating and fitting of metal components prior to welding.
Grind, file, buff and smooth welds using grinders, drills, wire brushes and other tools.
Clean work area after completing assignments.
Inspect completed welds to ensure they meet standards or specifications.
Repair broken or cracked parts using appropriate welding techniques.
Transport equipment between worksites when required.
Follow safety protocols at all times while operating equipment and working with hazardous materials.
Maintain an adequate supply of filler metals for use in the welding process.
Position pieces to be welded into jigs, holding fixtures or other type of supports as needed.
Monitor machine settings to ensure that they are within specified ranges at all times.
Provide assistance to other welders during complex projects involving multiple steps.
Communicate with supervisors regarding problems encountered during assigned tasks.
Brought supplies, equipment and tools to work locations.
Followed safety procedures with [Type] equipment to prevent injuries and accomplish tasks on time.
Heated, formed and dressed metal parts with hand tools, torch and arc welding equipment.
Sales Associate
Dillards Clothing store
Hammond
02.2014 - 02.2015
Greeted customers and determined their needs and wants
Discussed type, quality and number of merchandise required for purchase
Recommended merchandise based on individual requirements
Advised customers on utilization and care of merchandise
Provided advice to clients regarding particular products or services
Explained the use and advantage of merchandise to customers
Answered customers' queries and concerns
Showed the live working of merchandise
Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates
Prepared sales contracts and accepted payment through cash, cheque and credit card
Assisted in display of merchandise
Maintained sales records for inventory control.
Waitress/Cashier/Food Prep
Black Velvet
Buras, LA
01.2008 - 01.2009
Checked patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages
Collected payments from customers
Wrote patrons' food orders on order slips, memorized orders, or entered orders into computers for transmittal to kitchen staff
Took orders from patrons for food or beverages
Checked with customers to ensure that they are enjoying their meals and took action to correct any problems
Served food and/or beverages to patrons; prepared and served specialty dishes at tables as required
Prepared checks that itemize and total meal costs and sales taxes
Removed dishes and glasses from tables or counters, and took them to kitchen for cleaning
Presented menus to patrons and answered questions about menu items, making recommendations upon request
Informed customers of daily specials
Cleaned tables and/or counters after patrons have finished dining
Prepared hot, cold, and mixed drinks for patrons, and chilled bottles of wine
Explained how various menu items are prepared, describing ingredients and cooking methods
Prepared tables for meals, including setting up items such as linens, silverware, and glassware
Performed food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee
Stocked service areas with supplies such as coffee, food, tableware, and linens
Garnished and decorated dishes in preparation for serving
Filled salt, pepper, sugar, cream, condiment, and napkin containers
Escorted customers to their tables
Described and recommended wines to customers
Brought wine selections to tables with appropriate glasses, and poured the wines for customers.
Cook/Cashier
Robinson Superette
Oak Grove, LA
01.2007 - 01.2008
Cleaned food preparation areas, cooking surfaces, and utensils
Cooked and packaged batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold
Cooked the exact number of items ordered by each customer, working on several different orders simultaneously
Maintained sanitation, health, and safety standards in work areas
Measured ingredients required for specific food items being prepared
Mixed ingredients
Operated large-volume cooking equipment such as grills, deep-fat fryers, or griddles
Pre-cooked items such as bacon, in order to prepare them for later use
Prepared and served beverages such as coffee and fountain drinks
Prepared specialty foods such as pizzas, fish and chips, sandwiches, and tacos, following specific methods that usually require short preparation time
Read food order slips or received verbal instructions as to food required by patron, and prepared and cooked food according to instructions
Verified that prepared food meets requirements for quality and quantity
Washed, cut, and prepared foods designated for cooking
Cleaned, stocked, and restocked workstations and display cases
Ordered and took delivery of supplies
Served orders to customers at windows, counters, or tables
Took food and drink orders and received payment from customers.
C. N. A.
West Carol Memorial Center
Oak Grove, LA
01.2006 - 01.2007
Assisted with patient's assessment and care planning
Assisted patients in meeting nutrition and elimination needs
Assisted patients with mobility
Assisted patients with personal hygiene and grooming
Assisted with patient comfort and anxiety relief
Assisted in promoting patient safety and environmental cleanliness
Assisted with unit management and efficiency.
Waitress/Bartender/Cashier
Cypress Cove
Venice, LA
01.2004 - 01.2005
Checked patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages
Collected payments from customers
Wrote patrons' food orders on order slips, memorized orders, or entered orders into computers for transmittal to kitchen staff
Took orders from patrons for food or beverages
Checked with customers to ensure that they are enjoying their meals and took action to correct any problems
Served food and/or beverages to patrons; prepared and served specialty dishes at tables as required
Prepared checks that itemize and total meal costs and sales taxes
Removed dishes and glasses from tables or counters, and took them to kitchen for cleaning
Presented menus to patrons and answered questions about menu items, making recommendations upon request
Informed customers of daily specials
Cleaned tables and/or counters after patrons have finished dining
Prepared hot, cold, and mixed drinks for patrons, and chilled bottles of wine
Explained how various menu items are prepared, describing ingredients and cooking methods
Prepared tables for meals, including setting up items such as linens, silverware, and glassware
Performed food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee
Stocked service areas with supplies such as coffee, food, tableware, and linens
Garnished and decorated dishes in preparation for serving
Filled salt, pepper, sugar, cream, condiment, and napkin containers
Escorted customers to their tables
Described and recommended wines to customers
Brought wine selections to tables with appropriate glasses, and poured the wines for customers.
Waitress
Alice&woodys Restuarant
Buras, LA
01.1996 - 02.1997
Greeted customers and provided menus.
Assisted in seating guests at tables or booths.
Took orders for food and drinks and delivered them to guests.
Checked back with customers throughout meal service to ensure satisfaction.
Replenished beverages when necessary.
Answered questions about menu items, ingredients, and pricing.
Communicated daily specials to customers.
Bussed tables as needed during peak hours.
Prepared checks accurately and processed payments promptly.
Maintained a clean work station by restocking supplies, wiping down counters.
Enforced safety guidelines for employees and patrons of the restaurant.
Provided excellent customer service by addressing any complaints or concerns promptly.
Organized take-out orders efficiently according to customer requests.
Participated in team meetings to discuss new menu items or changes in policy.
Demonstrated knowledge of wine selection, pairings, vintages.
Cashier
Triumph IGA Grocerie Store
Buras , LA
04.1995 - 01.1996
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Stocked shelves with merchandise when needed.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Accepted cash and credit card payments, issued receipts and provided change.
Delivered high level of customer service to patrons using active listening and engagement skills.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Other Experience
I have experience scheduling events and working with conflicts of previous commitments. I also have strong communication and interpersonal skills as well as organizing group events. My Financial Management Skills are strong due to balancing the checkbook and managing the family economics. I have obtained through life experience: management, financial, organizing, supervising, communicating and multi-tasking skills.