Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carrie Marquette

Rapid City, SD,SD

Summary

Proven sales leader with a track record of increasing sales revenue and building strong customer relationships at Black Hills Fireplace. Expert in customer service and POS system operation, I excel in developing sales strategies and fostering teamwork. Achieved significant results through effective problem-solving and relationship building, enhancing customer loyalty and driving business growth.

Overview

10
10
years of professional experience

Work History

Sales Associate

Hebron Brick
01.2024 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Used in-store system to locate inventory and place special orders for customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
  • Developed comprehensive product knowledge, enabling effective upselling and cross-selling.

Sales Manager

Black Hills Fireplace
01.2016 - 10.2023
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Organized promotional events and interacted with community to increase sales volume.

Sales Associate

Sears
02.2015 - 01.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Education

High School Diploma -

Jefferson Senior High School
Alexandria, MN
06.1990

Skills

Customer Service

Teamwork and Collaboration

Time Management

Problem-solving skills

Relationship Building

POS System Operation

Upselling

Merchandising knowledge

Merchandise Display

Building Customer Loyalty

Product Knowledge

Timeline

Sales Associate

Hebron Brick
01.2024 - Current

Sales Manager

Black Hills Fireplace
01.2016 - 10.2023

Sales Associate

Sears
02.2015 - 01.2018

High School Diploma -

Jefferson Senior High School
Carrie Marquette