Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Carrie Robinson

Casper,WY

Summary

Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Collaborative team player, both positive and flexible in managing changing priorities in my position. Strong focus on patient services and satisfaction. Reliable, professional, and exceptionally well-organized with ability to prioritize and stay focused. Positive and upbeat team player with good communication and time management abilities.

Overview

10
10
years of professional experience

Work History

Acute Patient Access

Wyoming Medical Center
Casper, WY
09.2023 - Current
  • Performed data entry of patient demographic information into the hospital system.
  • Maintained up-to-date records of all patient encounters in the medical record system.
  • Greeted patients upon arrival and provided necessary paperwork for registration process.
  • Provided support to clinical staff by locating medical records quickly when needed.
  • Collected copayments from patients at time of visit, accurately entered payment information into computerized billing system, and reconciled daily cash transactions.
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Obtained necessary signatures for privacy laws and consent for treatment.

PFS Representative

Sage Primary Care
Casper, WY
04.2021 - 09.2023
  • Maintained detailed records of customer interactions, transactions, comments and complaints.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Maintained confidentiality of patient information according to HIPAA regulations.
  • Performed data entry tasks related to billing and collections procedures.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Explained complex financial concepts in an easily understandable way to customers.

OB Technician

Medical Center of The Rockies
Loveland, CO
04.2015 - 02.2021
  • Held retractors, cut sutures, and completed detailed supply counts as part of sound surgical practices
  • Set up surgical instruments, equipment, and drapes to prepare for operations
  • Passed instruments to surgeons during surgery and maintained sterile field by using sterilized instruments and dressings and eliminating sources of contamination
  • Covered patients with surgical drapes and assisted team with putting on sterile gowns and gloves
  • Transported patients to operating rooms and helped position on tables for proper surgical access
  • Maintained proper sterile field before and during every procedure
  • Helped the surgical team scrub in for procedures, assisting with gloving and clothing
  • Prepared dressings and bandages and helped apply them after surgeries
  • Performed job-related clerical tasks such as photocopying, faxing, mailing, making charts, typing in birth certificates
  • Answered phones, greeted visitors, and answered basic visitor questions.

Education

High School Diploma -

Centennial High School
Fort Collins, Colorado

Skills

  • Patient relations
  • Documentation and recordkeeping
  • Medical Records
  • HIPAA Compliance
  • Appointment Scheduling
  • Strong Organization
  • Policy Adherence
  • Customer Service

Accomplishments

  • Employee of the Year

Timeline

Acute Patient Access

Wyoming Medical Center
09.2023 - Current

PFS Representative

Sage Primary Care
04.2021 - 09.2023

OB Technician

Medical Center of The Rockies
04.2015 - 02.2021

High School Diploma -

Centennial High School

Similar Profiles

CREATE PROFILE
Carrie Robinson