Carrie McCully
Bozeman,United States
Summary
Strategic-minded and professional Sales Manager promoting expertise in marketing paired with more than 20 years of field experience. Excels in streamlining processes to improve overall focus and efficiency. Valuable public speaker delivering benefits of products and services in personable presentations.
Overview
14
14
years of professional experience
Work History
Luxury Property Management
Natural Retreats US Inc.
Big Sky, MT
02.2022 - Current
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Greeted approximately 80 prospective tenants weekly.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
Customer Service Specialist
Orvis
Baton Rouge, LA
11.2017 - 11.2021
- Top 200 sales company-wide 1,200 sales associates
- Used consultative techniques to understand customer needs and make strategic referrals to business partners.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Assisted customers with opening accounts and signing up for new services.
Owner /Operator
ADOUR Good Food Llc.
Bozeman, MT
10.2010 - 11.2017
- Cooked for large Events, feature films, commercials, seasonal hotel in Yellowstone National Park
- Oversaw scheduling, inventory management, and supply orders to maintain a fully stocked kitchen.
- Trained and managed kitchen personnel and supervised related culinary activities.
- Introduced new market items and spearheaded the production of highly popular Sunday brunch.
- Crafted exciting catering options for clients.
- Followed all safety instructions to avoid injuries when operating heavy equipment in the kitchen.
- Traveled across Montana, Wyoming, and Idaho to provide exceptional service, offering critically-acclaimed film and commercial production catering according to union standards.
Director of Events
Ducasse Enterprise Dba Benoit
East New York, NY
01.2009 - 01.2011
- Owned all aspects of sales planning, development and team and account management for New York CIty.
- Drove new business by acquiring new clients and expanding new and existing relationships.
- Exceeded established sales goals and increased client retention.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Managed sales plan activities and product launches resulting in expanded revenues and branding.
Education
Bachelor of Arts - French Cuisine
French Culinary Institute
New York, NY06.1992
Skills
- Account servicing
- Sales
- Performance improvement
- Strategic planning
- Client Service
- Product promotions
- Systems and software programs
- Interpersonal communication skills
- Revenue Generation
- Retention strategies
- Problem solving strength
- Customer Relations
Timeline
Luxury Property Management
Natural Retreats US Inc.
02.2022 - Current
Customer Service Specialist
Orvis
11.2017 - 11.2021
Owner /Operator
ADOUR Good Food Llc.
10.2010 - 11.2017
Director of Events
Ducasse Enterprise Dba Benoit
01.2009 - 01.2011
Bachelor of Arts - French Cuisine
French Culinary Institute
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