Summary
Overview
Work History
Education
Skills
Timeline
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Carrie McEuen

Philadelphia,PA

Summary

Skilled at administrative and executive support, I excel in office management and customer service, as demonstrated at Carbon Source LLC. My communication skills led to a 42% closing rate at The Collier Companies, showcasing my ability to exceed sales targets. Backed with retail and accurate cash handling experience, I thrive in fast paced environments,

Overview

8
8
years of professional experience

Work History

Executive Assistant

Carbon Source LLC
07.2021 - Current
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.

Leasing Specialist

The Collier Companies
04.2017 - 09.2018
  • Provided exceptional customer service to both current residents and prospective tenants in a community of 1,200+ residents, generating positive word-of-mouth referrals.
  • Built a strong relationship with prospects, touring them
    through the community and guiding them through the
    leasing process, ending in closing the sale and securing a
    lease. Personally exceeded expectations for a 30%
    closing rate and contributed to a 98% occupancy rate
    two years in a row.
  • Strengthened sense of community and improved
    residential life through planned residential events,
    giveaways, and social media engagement. Increased
    social media engagement by 23% and helped nearly
    double the turn out for residential events.
  • Attended elective Collier College, a 12 week program in
    a classroom environment, where I was able to expand
    my knowledge and learn about leasing on an industry
    level, building upon the knowledge I had gained at my
    community. Attended several other elective trainings,
    focusing on topics such as customer service and industry
    specific regulations.
  • Cross trained at conventional leasing properties in
    addition to my individual leasing property, giving me
    more in depth knowledge about leasing in general as
    well as making myself available to work with more
    properties.

Guest Services Associate

Target
10.2016 - 03.2017
  • Promptly and pleasantly resolved all customer concerns, such as needing to return an item or experiencing an error in the checkout process.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Provided guidance and information, such as product
    locations, store weekly ads, and gift bags for guests
    participating in our gift registry program.
  • Cross trained in multiple other departments, including
    back of store, to be helpful and available for other areas
    of the store.


Education

High School Diploma -

Pathways Academy Charter High School
Jacksonville, FL

Skills

    Executive Support

    Administrative Support

    Office Management

    Basic Bookkeeping

    Accurate Cash Handling

    Customer Service

Timeline

Executive Assistant

Carbon Source LLC
07.2021 - Current

Leasing Specialist

The Collier Companies
04.2017 - 09.2018

Guest Services Associate

Target
10.2016 - 03.2017

High School Diploma -

Pathways Academy Charter High School

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Carrie McEuen