Carrie McPherson
Summary
Avid professional with over 20 years of experience in a fast paced Human Resource department. Over 5 years of accounting, accounts payable & accounts receivable experience. Excellent organizational, time management and people skills.
Overview
29
29
years of professional experience
Work History
Payroll Specialist
HCI Group
Tampa, FL
06.2025 - 08.2025
- Process payroll for 300 plus employees using Paycom & TRINET software and internal systems.
- Respond to payroll inquiries from staff regarding paychecks and deductions.
- Onboarding/offboarding employees.
- Ensure compliance with federal and state payroll regulations and policies.
- Manage employee records and maintain accurate payroll documentation.
- Provided customer service to employees regarding payroll inquiries and issues.
HR/Accounting Assistant
Benchmark International
Tampa, FL
07.2021 - 06.2025
- Owned the onboarding/offboarding process.
- Prepared job offers for applicants
- Posted jobs on several job sites and used applicant tracking system
- Processed payroll for 8 entities along with reviewing & submitting expenses
- Assisted with accounts receivable activities such as invoicing and deposits.
- Processed wire and credit card payments for client fees
- Reconciled and coded credit card statements
- Managed vendor communications regarding billing inquiries and discrepancies.
- Provided administrative support to senior accountants during month-end closing processes.
- Entered data into accounting software programs such as QuickBooks
Customer Service Representative
Republic National Distributing Company
Tampa, FL
04.2019 - 07.2021
- Submitted batches of invoices in Oracle.
- Set up new accounts, issue credits and prepare invoices.
- Resolved product issues and complaints efficiently and effectively.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed strong customer relationships to encourage repeat business.
Receiving Clerk
Sam's Club
Tampa, FL
09.2017 - 12.2018
- Scheduled appointments for vendors and transportation.
- Utilized warehouse management system to track inventory levels.
- Communicated with vendors regarding discrepancies in shipments.
- Received incoming shipments and checked for accuracy of items and quantity against invoices and purchase orders.
- Completed necessary paperwork including packing slips, bills of lading, receiving reports. accurately and on time.
Accounting Supervisor
Sam's Club
Tampa, FL
03.2016 - 09.2017
- Researched any cash overages/shortages for all registers
- Researched any deposit discrepancies.
- Supervised daily accounting operations and ensured compliance with company policies.
- Led a team in reconciling accounts and resolving discrepancies efficiently.
- Coordinated with other departments to streamline financial processes and improve cross-departmental workflows.
Human Resources Coordinator
Sam's Club
Tampa, FL
05.1996 - 03.2016
- Created and maintained new hire and personnel files.
- Supported processing and maintenance of payroll records.
- Maintained all worker's compensation files, customer accidents and OSHA records.
- Performed prescreening, interviewing, reference checks, background checks, drug testing and assisted in hiring decisions.
- Completed new hire orientation, processed I-9s using E-verify system and completed online W4s.
- Verified that all new hire training was completed in a timely manner.
- Coordinated recruitment efforts to attract diverse talent for retail positions.
- Managed employee onboarding processes to ensure smooth transitions for new hires.
- Supported payroll processing by verifying timesheets and employee data accuracy.
Education
High school or equivalent -
St. Teresa High School
Skills
- Payroll
- Human Resources
- Shipping Receiving
- Accounts Receivable
- TRINET
- FMLA
- Employee Relations
- Workers' Compensation
- Benefits Administration
- Office Management
- Paychex
- QuickBooks
- Communication skills
- Customer service
- Microsoft Office, Word, Excel
- Accounts Payable
- Salesforce
- Leadership
- Recruiting
- Bookkeeping
- Accounting
- I-9 documentation
Personal Information
My key qualities are loyalty, trustworthy and act with high degree of integrity.
Timeline
Payroll Specialist
HCI Group
06.2025 - 08.2025
HR/Accounting Assistant
Benchmark International
07.2021 - 06.2025
Customer Service Representative
Republic National Distributing Company
04.2019 - 07.2021
Receiving Clerk
Sam's Club
09.2017 - 12.2018
Accounting Supervisor
Sam's Club
03.2016 - 09.2017
Human Resources Coordinator
Sam's Club
05.1996 - 03.2016
High school or equivalent -
St. Teresa High School