Carrie Meacham
Kings Mills,OH
Summary
Customer service management professional that excels at
guest satisfaction and cash handling. People person
with excellent communication skills. Passionate about
bookkeeping, customer service and solving problems. Identifies, prioritizes and solves problems and organizes tasks with little supervision. Flexible, self motivated,
professional and dependable.
Overview
20
20
years of professional experience
Work History
Customer Service Manager / Bookkeeper
Kroger
03.2022 - Current
- Maintained and processed daily cash for entire store, deposits, money logs and cash pickups.
- Completed money services daily, including local and international money transfers, bill payments, money orders and lottery.
- Prepared weekly and monthly bank reconciliations and maintained accurate record keeping.
- Followed proper cash procedures and corrected issues with financial records.
- Maintained lottery, reconciled daily inventories and trained others to do the same.
Assistant Manager / Server / Bartender
The Back Porch Saloon
09.2012 - 03.2022
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations..
- Improved customer satisfaction by addressing and resolving complaints promptly.
FOH Manager / Office Manager
Jack Creek Steakhouse
01.2004 - 01.2012
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Updated reports, managed accounts, and generated reports for company database.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Education
Fine Arts
Miami University
Oxford, OHSkills
- Cash Handling
- Bookkeeping and accounting for front office
- Excellent time management skills
- Customer-focused
- Attention to detail and accuracy
- Friendly, professional and polite
- Able to handle customer complaints and resolve problems quickly
- Continued training and mentoring for all front end staff
- Schedule writing
Timeline
Customer Service Manager / Bookkeeper
Kroger
03.2022 - Current
Assistant Manager / Server / Bartender
The Back Porch Saloon
09.2012 - 03.2022
FOH Manager / Office Manager
Jack Creek Steakhouse
01.2004 - 01.2012
Fine Arts
Miami University
Similar Profiles
Zachary McAllisterZachary McAllister
Cashier at KrogerCashier at Kroger
Desiree' A CherryDesiree' A Cherry
Accounting Associate at KrogerAccounting Associate at Kroger
Isabella WilliamsIsabella Williams
Cashier at KrogerCashier at Kroger
Arturo Maldonado JrArturo Maldonado Jr
Logistics/Order Selection Case at KrogerLogistics/Order Selection Case at Kroger
Christine PetrauskasChristine Petrauskas
Customer Service Representative at L BrandsCustomer Service Representative at L Brands