Carrie M. Garcia
Woodbury,MN
Summary
Highly organized Administrative Professional with experience in coordinating office operations and procedures. Strong skills include management of correspondence, record keeping, and scheduling to ensure efficiency. Proven track record of improving administrative processes to enhance work flow and productivity. Demonstrated ability to adapt to new technology and software applications quickly. Known for maintaining positive relationships with colleagues and clients while managing multiple tasks under tight deadlines.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Teachers on Call/Kelly Services Inc.
Bloomington, MN
01.2025 - Current
- Provide excellent coverage of local school district classrooms, working directly with the students in managing classroom expectations, behaviors, and classwork.
- Integrate technology into lessons whenever possible.
- Developed creative learning strategies to engage all types of learners.
- Created an environment conducive to learning while managing challenging behaviors.
- Encouraged positive behavior among students through effective communication techniques.
Behavior Intervention Specialist
ISD 622
North St. Paul, MN
04.2024 - 01.2025
- Developed restorative questions and platforms to facilitate student reflection and behavioral improvement.
- Assisted students with schoolwork, conducted mediations, and communicated with administrators and parents.
- Advocated for students by building relationships, increasing access to counseling and academic accommodations.
- Interpreted clinical documents, including psychological evaluations, to assess treatment efficacy.
- Provided direct instruction in positive behavior supports, social skills, and self-management techniques.
- Promoted student attendance by addressing tardiness and developing individualized plans for class engagement.
- Designed behavioral intervention systems through collaboration with students, guardians, and educators.
- Collected and synthesized behavioral data for presentations to stakeholders, enhancing communication of support plans.
High Needs Resource Paraprofessional
Sowashco/ISD 622/ISD 197
St. Paul, MN
08.2017 - 03.2024
- Facilitated communication between educators, administrators, and parents regarding student progress.
- Supervised small groups of students during instruction time.
- Supported English Language Learners by providing additional instruction on language acquisition skills.
- Applied positive reinforcement to redirect negative behaviors.
- Observed students to help teachers identify potential learning blocks and opportunities for support.
- Planned and led activities to develop students' physical, emotional and social growth.
- Prepared instructional materials for specific classroom activities tailored to support student needs.
- Mediated between students and teachers to align student needs with school expectations.
- Interpreted school policies and communicated effectively across diverse populations.
- Collaborated to establish and implement behavior tracking program to monitor student conduct.
Program Support
Metropolitan State University College of Nursing and Health Sciences
St. Paul, MN
03.2020 - 09.2021
- Delivered senior program support for Nursing programs, enhancing student success and compliance with pre-practicum requirements.
- Coordinated clinical groups, preceptorships, and DNP project rotations at partner sites including Allina and Mayo.
- Streamlined background checking processes across MinnState colleges through updated forms and collaboration with Deans, resulting in better processes
- Reviewed applications and conducted interviews for potential hires into the program support team.
- Maintained clinical site files, including personnel agreements, licenses, and onboarding documentation.
- Cultivated professional relationships with clinical site managers to facilitate student rotations effectively.
- Acted as primary liaison for clinical coordination, ensuring clear communication among students, faculty, and staff.
- Advocated for students' needs within clinical partnerships, enhancing overall program outcomes.
- Managed database operations in Typhon, tracking schedules and monitoring preceptor requests.
Receptionist
Gladstone Community Education Center/Beaver Lake Education Center
Maplewood, MN
08.2019 - 03.2020
- Provided administrative support for ECFE and ECSE programs at Gladstone and Beaver Lake Education Centers.
- Assisted families in preschool and ECFE enrollment by managing incoming calls.
- Greeted visitors and directed them to appropriate services.
- Processed enrollment forms efficiently to maintain accurate records.
- Created databases to track family information, classroom needs, and transfers for effective reporting.
- Responded to customer inquiries via mail, email, and phone for Community Center and Senior Programs.
- Managed applications and background checks for Meals on Wheels drivers while processing payments for services.
- Prepared monthly billing calculations and generated invoices, including follow-ups for delinquent accounts.
Administrative Assistant
MN Department of Transportation
Oakdale, MN
12.2008 - 08.2017
- Collaborated with various government agencies and community organizations to enhance public trust in government accountability.
- Operated, maintained, and repaired office machines including computers, printers, and photocopy equipment.
- Created databases and spreadsheets for accurate data entry and report generation within state departments.
- Edited correspondence and reports for Bridge Office and Construction Engineers to ensure content accuracy.
- Provided administrative support by distributing training materials and managing logistics for presentations.
- Coordinated training sessions by acting as liaison between office staff, agency contacts, and instructors.
- Facilitated training on software applications such as Microsoft Office, Adobe, and Dreamweaver for employees.
- Received 'Above and Beyond Award' for excellence in technical expertise related to website management.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Developed and maintained filing systems for confidential documents and records.
Education
MA - Creative Writing
Concordia Saint Paul
06.2025
BA - English, Creative Writing
Southwest Minnesota State University
01.2024
Medical Coding Certification -
St. Cloud Community and Technical College
01.2021
Skills
- Behavioral intervention
- Classroom management
- Student advocacy
- Data collection
- Analytical skills
- Relationship building and management
- Records management
- Verbal and written communication
- Reporting and documenting
- Multitasking capacity
- Cultural sensitivity
- Excellent communication
- Problem-solving abilities
Accomplishments
- Graduated Summa Cum Laude and made President’s List and/or Dean’s List every semester for the two years I was in college.
- Received State of Minnesota Above and Beyond award for technical expertise.
- Received Darden Soaring Above and Beyond award for exceeding customer service expectations.
- Served as Fiction Editor of Perceptions Literary Journal.
Certification
- Short Call Substitute Teaching License
Timeline
Substitute Teacher
Teachers on Call/Kelly Services Inc.
01.2025 - Current
Behavior Intervention Specialist
ISD 622
04.2024 - 01.2025
Program Support
Metropolitan State University College of Nursing and Health Sciences
03.2020 - 09.2021
Receptionist
Gladstone Community Education Center/Beaver Lake Education Center
08.2019 - 03.2020
High Needs Resource Paraprofessional
Sowashco/ISD 622/ISD 197
08.2017 - 03.2024
Administrative Assistant
MN Department of Transportation
12.2008 - 08.2017
MA - Creative Writing
Concordia Saint Paul
BA - English, Creative Writing
Southwest Minnesota State University
Medical Coding Certification -
St. Cloud Community and Technical College
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