Dedicated and skilled at following directions and taking initiative with extensive knowledge of quality needs and freight handling in the hours of operation. Successful at remaining safety-oriented for numerous hours and performing detailed inspections. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Freight Handler
Wal-Mart Distribution Center
Williamsburg, VA
05.2020 - Current
Became a T3 in less than three months; ensuring the correct process and safety measures were met. Inspected freight containers for damage or defects prior to unloading into the warehouse.
Started Path to Lead in 2021 and moved to the shipping department. Running the open container labels in GLS to locate old date merchandise on the dock and ensured it was loaded immediately.
Utilized Yard Management to locate, move and stack proper trailers to the assigned doors for the corresponding freight type.
Ran Reports in GLS at end of shift to begin conducting the closing needs; for example, the number of shiploads, keying in production rates and moving hours to the proper job-code line.
Assisted at 7078 in Illinois in 2022 in unloading and loading large freight types, utilizing my equipment training as well as knowledge in both departments.
Got promoted to On Job Trainer for Continuous Skills Development for a much more detailed training process in January of 2023.
Successfully became a Receiving Desk Clerk in January 2024 for second shift. I learned the strengths and weaknesses of my associates; gave detailed advice and proper re-training to ensure their safety, quality, and production needs as well as ensuring the dock flow and operation needs were met.
Monitored YMS and verified freight doors to properly staff any priorities, events, and old dates to be worked daily.
Reported any discrepancies found during the shift, for example: strays, old labels, housekeeping needs, and equipment/maintenance malfunctions.
Communicated well with other departments such as Quality Assurance and Traffic. Identified any quality errors and reported to QA when necessary; also conveying the proper knowledge and guidance to the receiving associates for any future discrepancies. Made Known to Traffic associates of any carrier damages and any trailer errors that needs attention.
Reported at the end of shift the total number of empties, freight received, and partials that were created. As well giving a pass down to the next shift desk clerk any information that will continue the drive and efficient success of the dock and operation.
Assistant Restaurant Manager
Peking Restaurant
Williamsburg, VA
07.2017 - 05.2020
Assisted in recruiting, training, and scheduling staff members.
Monitored customer service standards and took corrective action when needed.
Conducted daily inspections of the dining area to ensure cleanliness and orderliness.
Managed cash register operations including deposits and reconciling discrepancies; dealing with up to $8,000 in cash.
Reviewed employee performance data regularly to identify areas needing improvement.
Inspected dining and serving areas for cleanliness and proper setup.
Assistant Manager
Auntie Anne's Pretzels
Williamsburg, VA
10.2010 - 05.2017
Provided guidance and support to junior staff members on daily tasks, customer satisfaction, and objectives.
Counted cash drawers at the beginning and end of each shift to ensure accuracy in funds; as well depositing the daily profit.
Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
Checked temperatures of the hot dogs, melted butter, and lemonade beverages to ensure food standards are met; and replacing when necessary.
Resolved customer complaints in a professional and efficient manner.
Dealt with $2,000-$5,000 in funds and weekly inventory.
Education
High School Diploma -
Lafayette High School
Williamsburg, VA
06-2013
Skills
Warehouse Safety
Excellent Communication
Positive Learning Environment
Analytical Thinking
Conflict Resolution
Staff Assessment
Workflow Optimization
Decision-Making
Basic Mathematics
Problem-Solving
Problem Resolution
Computer Tracking
Training And Leadership
Attention To Detail
Quality Assurance
Time Management
Team Building
Public Speaking
People Management
Goal Setting
Good Judgment
Verbal And Written Communication
Staff Management
Flexible and Adaptable
PPE use
Active Listening
Dependable and Responsible
Team Management
Affiliations
Culture, Hiking, Food Enthusiast, Video Games, Cleanliness, Photography, Blogs, Video Edits and Content