Summary
Overview
Work History
Education
Skills
Certification
Timeline
Volunteer

Carrie Moore

Racine,WI

Summary

Passionate counselor dedicated to improving the lives of individuals struggling with addiction and other behavioral disorders. Caring supporter of recovering patients with guidance toward tangible improvements and relapse prevention. Attentively implements sound treatment plans addressing unique patient needs and helps attain long-term behavioral goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Carrie Moore

Operations Coordinator

Genesis Behavioral Services
08.2021 - Current
  • Please make sure to educate patients about processes and treatment.
  • Answering telephones, fax, and emails
  • Schedules appointments and meetings for staff
  • Maintains office calendars and sends out reminders of impending appointments
  • Types up reports and letters as requested
  • Files documents
  • Proofreads documents
  • Organized physical and computerized records
  • I completed paperwork, recognizing discrepancies and promptly addressing them for resolution.
  • Attends staff meetings and takes minutes
  • Assists in planning and supervising special events
  • Acts as liaison between different departments
  • Distributes mail to staff and clients
  • Motivated and trained employees to maximize team productivity.
  • We monitored the client's progress to make necessary adjustments for the client's success.
  • Displayed sensitivity to the cultural and linguistic needs of clients and families served.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness
  • Collected customer feedback and made business adjustments to improve retention and satisfaction

Education

Associate Degree - Human and Social Services

Bryant & Stratton College

Bachelor's degree - Human Services/Counseling

Springfield College-School of Human Services

Skills

  • Detailed Orientated
  • Word, Excel, and PowerPoint
  • Proficient in office equipment such as fax machines and intercom systems
  • Exhibits a friendly and professional manner
  • Excellent phone etiquette
  • Demonstrates knowledge of proper compositional practices to aid in writing and proofreading
  • I am strongly multitasking efficiently and regularly
  • Strong organizational skills
  • Effective communication
  • Demonstrates ability to think creatively to assist in special event planning and marketing
  • Excellent time-management skills
  • Crisis Intervention
  • Medication Administration
  • Relaxation Techniques
  • Intake Experience
  • Behavioral Health
  • Developmental Disabilities Experience
  • Administrative experience
  • Human resources
  • Phone Etiquette
  • Program Management
  • Documentation review
  • Patient monitoring
  • Data collection
  • Personal Assistant Experience
  • Individual / Group Counseling
  • Assessments
  • Responding to customer situations with sensitivity
  • Treating common medical emergencies
  • Development in any professional field
  • CBRF Certified, Substance Abuse Counselor in Training
  • Electronic Charting
  • Critical Thinking
  • Employee Database Management
  • Process Implementation
  • Management Training
  • Strategic Goals
  • Manage Operations
  • Facility Support
  • Sustainability Evaluation
  • Improve Performance

Certification

  • Certified Substance Abuse in Training


Timeline

Operations Coordinator

Genesis Behavioral Services
08.2021 - Current

Carrie Moore

Associate Degree - Human and Social Services

Bryant & Stratton College

Bachelor's degree - Human Services/Counseling

Springfield College-School of Human Services

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Carrie Moore