Summary
Overview
Work History
Education
Skills
Timeline
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Carrie Murrow

Waycross,GA

Summary

Reliable and upbeat and successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

22
22
years of professional experience

Work History

Sales Lead Keyholder

Belk Department Store
12.2021 - Current
  • Boosted sales performance by implementing effective sales strategies and maintaining strong customer relationships.
  • Achieved sales targets consistently through product knowledge and persuasive communication skills.
  • Enhanced team productivity by providing ongoing coaching, mentoring, and motivation to staff members.
  • Developed customer loyalty through exceptional service, resulting in increased repeat business.
  • Addressed and resolved customer concerns promptly, fostering trust, satisfaction and loyalty among clients.

HR/Office Administrator

Apex Event Services
07.2016 - 03.2020
  • Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
  • Contributed to a positive work environment by fostering strong working relationships among colleagues.
  • Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
  • Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.

Joint Ownership

Knight Global International
01.2010 - 03.2016
  • Oversaw budget planning and allocation, ensuring effective resource management and cost control measures were in place.
  • Negotiated contracts with vendors, securing favorable terms that resulted in significant cost savings for the organization.
  • Provided leadership and guidance during times of change, effectively managing employee concerns while upholding established business objectives.
  • Championed initiatives aimed at promoting diversity and inclusion within the workplace, fostering a positive work environment for all employees.

Executive Assistant

Hollywood Atlantic Real Estate
01.2002 - 01.2014
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
  • Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
  • Answered high volume of phone calls and email inquiries.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.

Education

Business Administration

Broward College
Fort Lauderdale, FL

Skills

  • Team Management
  • Store operations
  • Customer Service Management
  • Staff Oversight
  • Personnel Scheduling
  • Time Management
  • Goal-Driven

Timeline

Sales Lead Keyholder

Belk Department Store
12.2021 - Current

HR/Office Administrator

Apex Event Services
07.2016 - 03.2020

Joint Ownership

Knight Global International
01.2010 - 03.2016

Executive Assistant

Hollywood Atlantic Real Estate
01.2002 - 01.2014

Business Administration

Broward College

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Carrie Murrow