Angelina Sisneros
Albuquerque,NM
Summary
Proactive and customer-focused, excelled at Bob's Burgers as a Drive-Thru Cashier, mastering multitasking and organization while delivering exceptional service. Demonstrated excellent communication, fostering strong relationships with customers and enhancing team efficiency. Achieved significant improvements in order accuracy and customer satisfaction, showcasing problem-solving and teamwork skills. Trained in multiple areas such as food preparation and dishwasher.
Overview
1
1
year of professional experience
Work History
Drive-Thru Cashier
Bobs Burgers
09.2023 - Current
- Took orders at the drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained a clean and organized workstation, adhering to strict health and safety guidelines.
- Followed food safety and sanitation guidelines at all times.
- Assisted customers with menu items and accurate order fulfillment.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Developed strong communication skills while interacting with diverse clientele daily.
- Established effective rapport with returning customers, fostering a welcoming environment at the drive-thru window.
- Cross-trained in front counter operations to provide additional support as needed during busy periods or staff shortages.
- Cross-trained in other areas of the restaurant to provide additional support during busy periods.
- Followed company policies and procedures regarding cash handling.
- Assisted in training new drive-thru staff members, ensuring proper procedures were followed consistently.
- Improved team productivity by assisting with food preparation during peak hours when needed.
- Resolved problems with orders quickly and offered refunds or replacements.
- Handled customer inquiries and complaints professionally, resolving issues promptly and courteously.
- Collaborated with fellow team members to ensure smooth workflows and exceptional customer experiences during all shifts worked.
- Balanced cash drawer at the beginning and close of shift.
- Supported store management by performing inventory checks and restocking items as needed throughout shifts.
- Learned duties for various positions and provided backup at key times.
Education
GED -
Los Puentes Charter High School
Albuquerque, NM05.2026
Skills
- Cleaning and sanitation
- Excellent Communication
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Multitasking and Organization
Languages
English
Full Professional
Timeline
Drive-Thru Cashier
Bobs Burgers
09.2023 - Current
GED -
Los Puentes Charter High School
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