Carrie Olier
Human Resources Associate
Sanford,NC
Summary
Knowledgeable and dedicated customer service professional with 15 years experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work History
Business Owner/Operator
Carrieosity Photography
Sanford, NC
04.2015 - Current
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Have increased net profits by 200+ percent yearly since 2014
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Entered income and expense details into business databases to track purchases and address variances.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
Store Manager
Richardson Thrift Shop, JBER
, AK
06.2015 - 02.2019
- Performed statistical analyses to gather data for operational and forecast team needs.
- Grew sales by 16,000.00 (50%) in first quarter as store manager.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Rotated merchandise and displays to feature new products and promotions.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Upheld and communicated store programs and standards to employees for optimal quality, safety and cleanliness.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Teacher
American Red Cross
Fort Irwin, CA
04.2010 - 02.2013
- Taught CPR and First Aid to military installation personnel.
- Maintained 100% qualified personnel with no lapses in certifications over the course of 3 years
- Planned and implemented integrated lessons to meet national standards.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
EDGE! Program Teacher
Child Youth And School Services
Fort Irwin, CA
01.2010 - 04.2013
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Directed after-school tutoring and mentoring program serving elementary school students.
- Supported student physical, mental and social development using classroom games and activities.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Fostered team collaboration between students through group projects.
Property Manager
Ozone Property Management
Cape Coral, FL
08.2007 - 04.2009
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes
- Followed up on delinquent tenants and coordinated collection procedures.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Education
Certified in Medical Coding -
Lakewood College
06.2014 - 11.2014
Some College (No Degree) - Medical Assisting
South University
Asheville, NCHigh school diploma -
AC Reynolds High School
Asheville, NC 08.1996 - 06.2000
Skills
Clerical Experienceundefined
Timeline
Store Manager
Richardson Thrift Shop, JBER
06.2015 - 02.2019
Business Owner/Operator
Carrieosity Photography
04.2015 - Current
Certified in Medical Coding -
Lakewood College
06.2014 - 11.2014
Teacher
American Red Cross
04.2010 - 02.2013
EDGE! Program Teacher
Child Youth And School Services
01.2010 - 04.2013
Property Manager
Ozone Property Management
08.2007 - 04.2009
High school diploma -
AC Reynolds High School
08.1996 - 06.2000
Some College (No Degree) - Medical Assisting
South University
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