Summary
Overview
Work History
Education
Skills
Certification
Clinicaltraining
References
Timeline
Generic

CARRIE PARKS

PORTAGE,INDIANA

Summary

Dependable, honest, and team-focused individual seeking a challenging position in healthcare. Trained in phlebotomy, medical assisting, healthcare specialist, and nursing educational programming with experience in both front and back-office responsibilities. Strong organizational skills and the ability to work independently. Seeking an opportunity for professional growth and advancement. Open to exploring roles outside of the medical field to broaden work experience and embrace new challenges.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Crew Member

McDonald's Restaurant
05.2024 - 06.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Became familiar with products to answer questions and make suggestions.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Stocked shelves to organize aisles in assigned department.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.

Medical Assistant

Duneland Nephrology
04.2021 - 10.2021
  • Front office: patient check-in and check-out, patient scheduling, labwork and procedure testing result retrieval from other sites, lab and specimen orders, computerized patient information filing and updating, lab result faxing
  • Back office: worked simultaneously with four physicians, room preparation and exam set-up, patient medication and identification information updating, HIPAA compliant at all times, vital signs, TB skin test administration and result readings, vitamin supplement injections, medication and supply restocking, traveling to other physician locations in LaPorte, Michigan City, and Knox, and procedure scheduling.

Phlebotomy Clinical

Porter Regional Hospital
05.2017 - 06.2017
  • 100+ needle sticks for clinical/laboratory blood evaluation testing with both evacuated tube and butterfly needle systems, proper orders and patient identification at the bedside before and after withdrawal, room preparation and clean-up before and after blood withdrawal in the outpatient laboratory, withdrawal room and equipment cleaning, and supply restocking.

Cafeteria Food Server

Portage School System
08.2004 - 08.2005
  • Food preparation and cooking, setup and breakdown of food stations, measuring and serving food portions, operating industrial dishwasher, proper handling and storage of food after each shift, cleanup and sanitization of tables, equipment, floors, counter surfaces, and appliances, careful monitoring of students with food allergies and providing alternative options, keeping weekly inventory of condiments, sauces, and dips, keeping track of expiration dates of opened foods.

Medical Assistant

Dr. Barot- Gastroenterology
03.2002 - 09.2002
  • Medical record filing, appointment scheduling, surgical procedure scheduling and patient preparation instruction, patient room and exam set-ups, equipment and room cleaning between patients, computerized charting, vital signs, injection medication administration, prescription and medication dispensing, phlebotomy specimen collections, medication and supply restocking, insurance billing and filing.

Medical Assistant

Dr. Smith- General Practice and Urgent Care Clinic- The Hammond Clinic
06.1999 - 01.2000
  • Fulfilled all medical assistant duties in a fast-paced urgent care clinic, triaged patients, assisted patients with walking, transfer, exam prep and all other needs, appointment scheduling, patient room and exam set-ups, medical charting, vital signs, wound dressing, specimen collection, prescription dispensing, administering TB skin test, vitamin supplement injections, insulin injections, immunization and vaccination injections, patient room supply restocking, surgical instrument autoclaving, assisting physician with medical procedures, glucose testing and monitoring, administering nebulizer breathing treatments, scheduling follow-up care appointments, patient room post-visit cleanup, maintained HIPAA at all times.

Childcare Provider

Tri City Mental Health and Substance Abuse Center
05.1997 - 10.1998
  • Provided childcare for children ages 6 months to 5 years old while parent was in substance abuse therapy sessions
  • Services provided: diaper changing, made and served healthy snack items, provided positive age-appropriate craft activities such as coloring, finger painting, and wooden projects, outdoor walks.

Childcare Provider and Housekeeper

Richard and Regina Pear
03.1994 - 05.1997
  • Provided childcare for 2 children ages 2 and 10 which included: early morning arrival to release both parents to go to work, wake the children gently, as the oldest one suffered from a disorder which required gentle and calm speech and plenty of patience for a smooth morning, prepared and served breakfast, helped assist the eldest to get dressed for school while I also dressed the toddler, provided rides to and from his school while securing the toddler in her car seat, served a snack immediately after returning home, took part in educational games with the toddler such as: puzzles, memory games, practiced with a fastening board to teach tying, buckling, hooking and eyeing, buttoning, zipping, and watched PBS television and participated in counting, color identification, letter acknowledgment, and basic human kindness activities, nap time, helped the older child with his homework at the table while also providing coloring sheets and crayons next to me as to make her feel included while also keeping a close eye on her until homework was completed.

Photographer and Sales

JC Penney Portrait Studio
08.1993 - 02.1994
  • Portrait room setup and breakdown between poses, maintained composure and attention of large groups and young children, replaced film cartridges in a quick and fluid motion to continue constant flow of the session, utilized my creative ability of choosing backgrounds and props to customize unique poses to create and capture the ideal photo shoot for each family session, complete sessions in a timely manner to remain on schedule, receive and file portrait packages by name alphabetically, appointment scheduling for photo sessions and follow-ups for portrait package sales, custom package order sales, cash register and payment method operations, cash register setup and countouts before and after daily shifts, cash register deposits.

Education

ASSOCIATES DEGREE IN APPLIED SCIENCE IN HEALTHCARE SPECIALIST -

IVY TECH COMMUNITY COLLEGE VALPARAISO, INDIANA
12.2017

ASSOCIATES DEGREE IN APPLIED SCIENCE IN MEDICAL ASSISTING -

DAVENPORT UNIVERSITY MERRILLVILLE, INDIANA
08.1999

Skills

  • BASIC LIFE SUPPORT PROVIDER THROUGH THE AMERICAN HEART ASSOCIATION
  • CERTIFIED AND PROFICIENT IN BOTH TB AND HEPATITIS B INJECTIONS
  • EFFICIENT IN PHLEBOTOMY, INJECTIONS, AND VITAL SIGNS
  • PROFICIENT IN COMPUTER OPERATIONS INCLUDING: MICROSOFT OFFICE, WORD, POWERPOINT, EXCEL, AND ACCESS
  • FLEXIBLE
  • DETAIL ORIENTED
  • HIPAA COMPLIANT
  • STRONG ORGANIZATIONAL SKILLS
  • COMPASSIONATE
  • DEPENDABLE
  • ADAPTABLE
  • PROBLEM SOLVER
  • EXCELLENT COMMUNICATION SKILLS
  • WORKS WELL ALONE OR IN A TEAM SETTING

Certification

  • CERTIFICATE IN PHLEBOTOMY TECHNICIAN, 09/01/17, ASCP BOARD OF CERTIFICATION, NATIONALLY
  • TECHNICAL CERTIFICATE IN HEALTHCARE SPECIALIST, 05/01/17, IVY TECH COMMUNITY COLLEGE VALPARAISO, INDIANA
  • CERTIFICATE OF ACHIEVEMENT IN COLLEGIATE ASSESSMENT OF ACADEMIC PROFICIENCY (CAAP EXAM), 02/01/17, IVY TECH COMMUNITY COLLEGE GARY, INDIANA
  • CERTIFICATE IN DEMENTIA CARE, 12/01/16, IVY TECH COMMUNITY COLLEGE VALPARAISO, INDIANA

Clinicaltraining

  • PHLEBOTOMY CLINICAL (INPATIENT & OUTPATIENT LAB), PORTER MEMORIAL HOSPITAL VALPARAISO, INDIANA, 06/01/17, IVY TECH COMMUNITY COLLEGE EAST CHICAGO, INDIANA
  • MATERNAL CHILD NURSING CLINICAL (LABOR & DELIVERY), ST. CATHARINES HOSPITAL EAST CHICAGO, INDIANA, 06/01/15, IVY TECH COMMUNITY COLLEGE GARY, INDIANA
  • MEDICAL SURGICAL NURSING CLINICAL II (SURGERY AND POST-OP), PORTER MEMORIAL HOSPITAL VALPARAISO, INDIANA, 05/01/15, IVY TECH COMMUNITY COLLEGE VALPARAISO, INDIANA
  • MEDICAL SURGICAL NURSING CLINICAL I (POST-OP), KNOX HOSPITAL KNOX, INDIANA, 01/01/15, IVY TECH COMMUNITY COLLEGE VALPARAISO, INDIANA
  • MEDICAL ASSISTING CLINICAL (OCCUPATIONAL HEALTH), ST. CATHARINES HOSPITAL EAST CHICAGO, IN, 06/01/99, DAVENPORT UNIVERSITY MERRILLVILLE, INDIANA

References

  • Professor Mathew Courtney, Ivy Tech Community College, Mcourtney23@gmail.com
  • Julie Kissee, LCSW, Administrative Director EAP Franciscan Alliance, (219) 662-3732, Julie.Kissee@Fransuscanalliance.org
  • Professor Sharon Scott, Ivy Tech Community College, stscott@ivytech.edu
  • Professor Pamela Baldwin, Ivy Tech Community College, Pbaldwin1@ivytech.edu, https://1drv.ms/w/s!Ajh-eRBHOhjzqXkVlzNMkImiBLwW?e=GtZuFA
  • Regina Pear, Fathom Realty, Gpear@fathomrealty.com, (219)226-5205
  • Brenda Comer, Supervisor, Tri City Mental Health and Substance Abuse Center, EAST CHICAGO, IN
  • Janice Black, Director of Food Services, Portage Township Schools, PORTAGE, IN, (219)763-8008
  • Judy Mason, Practice Manager, Duneland Nephrology, CHESTERTON, IN, (239)573-8221, jmason@dunelandnephrology.com

Timeline

Crew Member

McDonald's Restaurant
05.2024 - 06.2024

Medical Assistant

Duneland Nephrology
04.2021 - 10.2021

Phlebotomy Clinical

Porter Regional Hospital
05.2017 - 06.2017

Cafeteria Food Server

Portage School System
08.2004 - 08.2005

Medical Assistant

Dr. Barot- Gastroenterology
03.2002 - 09.2002

Medical Assistant

Dr. Smith- General Practice and Urgent Care Clinic- The Hammond Clinic
06.1999 - 01.2000

Childcare Provider

Tri City Mental Health and Substance Abuse Center
05.1997 - 10.1998

Childcare Provider and Housekeeper

Richard and Regina Pear
03.1994 - 05.1997

Photographer and Sales

JC Penney Portrait Studio
08.1993 - 02.1994

ASSOCIATES DEGREE IN APPLIED SCIENCE IN HEALTHCARE SPECIALIST -

IVY TECH COMMUNITY COLLEGE VALPARAISO, INDIANA

ASSOCIATES DEGREE IN APPLIED SCIENCE IN MEDICAL ASSISTING -

DAVENPORT UNIVERSITY MERRILLVILLE, INDIANA

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