Carrie Penney-Troise

Dedicated customer service professional with a strong understanding of service delivery and proven multitasking abilities. Committed to building and maintaining professional relationships to drive business results and increase profitability. Motivated, caring, and dedicated individual who takes pride in their work and consistently shows respect towards administration and co-workers. Adaptable to change, requiring minimal instruction to efficiently complete tasks. A quick problem solver who thrives in fast-paced environments. A committed team player with a courteous and professional demeanor. Background in cash handling. Passionate about promoting lasting customer satisfaction through top-notch service and unparalleled support. Proficient in customer service best practices and knowledgeable about available options. Demonstrates skilled promotional and problem-solving abilities that effectively drive revenue. Focused customer relations professional experienced in lead generation, customer relationship development, and sales. Accomplished in providing exceptional support to demanding customers. Offers a wealth of experience in related roles, along with a strong passion for improving service delivery, expanding knowledge, and exceeding expectations.

Professional with strong background in customer service, adept at resolving issues and enhancing client satisfaction. Proven ability to collaborate effectively with team members to achieve goals and adapt to changing demands. Skilled in communication, problem-solving, and delivering high-quality service. Reliable and results-driven, ready to contribute to organizational success.

• Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.