Carrie Perkins
Torrance,CA
Summary
Driven and meticulous, with a proven track record at the City of Los Angeles, excel in analyzing government forms and fostering strong relations. Expertise in Microsoft Office and adeptness in multitasking have significantly contributed to streamlining operations, achieving a marked improvement in workplace satisfaction and efficiency.
Dedicated "Risk and Insurance Assistant" with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
26
26
years of professional experience
Work History
Secretary
City of Los Angeles
08.2004 - Current
- Assessed claims and lawsuits (claims investigations)
- Entered claim and lawsuit data into database (RMIS) and transferred that information into Microsoft Excel Spreadsheet to merge into documents.
- Updated spreadsheets and databases to track and analyze.
- Determined which insurer for claim notices, determine if deductible is higher than the claim or if insurer needs to pay for it.
- Followed-up with Airport Police Division for information I requested.
- Prepared legal holds and Preservation of Evidence to send to division heads and their deputies so they have accountability to get back to me.
- Interacted with City Attorney to verify filing dates and analyze claims for statue of limitations.
- Managed pending file for potential claimants, managed Personnel Record files and managed claimant files in Microsoft Outlook and network drive.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Responded to emails and other correspondence.
- Contributed to positive work environment by providing support to colleagues when needed in various tasks or projects.
- Contributed to team morale by organizing staff welfare activities, leading to improvement in workplace satisfaction.
- Facilitated inter-departmental communication to ensure all parties were informed of key updates.
- Provided comprehensive support to new staff, facilitating faster integration into team.
- Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
- Assisted coworkers and staff members with special tasks on daily basis.
- Oversaw as Training coordinator, authorized badge sigher, P-Card buyer, time keeper, records retention coordinator, field receiver in SAP (finance system) and made IT and work requests.
Secretary
City of Los Angeles
08.2001 - 08.2024
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Responded to emails and other correspondence to facilitate communication.
- Answered multi-line phone system and enthusiastically greeted callers.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
- Streamlined invoice processing in SAP (finance system).
- Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Responsible for time keeper and training coordinator.
Senior Administrative Clerk
City of Los Angeles
01.1999 - 08.2001
- Reviewed and analyzed Insurance forms for accuracy and input data into ITS (Insurance Tracking System) database.
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with brokers via phone and email to respond to inquiries.
- Provided excellent customer service to both internal and external clients through prompt responses to inquiries and effective problem-solving skills.
- Worked with transportation companies, in regards to State Fund or Hold Harmless forms.
- Expedited Insurance approvals for film companies.
- While transferring information from one database to another, achieved timely completion of project by monitoring progress against deadlines while providing ongoing support as necessary.
- Worked in Safety Section entering data and producing Cal OSHA reports, coordinating and tracking training for maintenance employees.
- Responsible for time keeping and training coordinator.
- Facilitated smooth operations during corporate transitions by updating records, coordinating employee relocation efforts, and communicating changes effectively to all affected parties.
Education
High School Diploma -
Narbonne Nathaniel High School
Harbor City, CA06.1986
Skills
- Organization
- Analyzing Government Forms
- Data Verification and Entry
- Multitasking and Time Management
- Microsoft Office
- Fast Learner / Work Independently
- Customer/Employee relations and communications
- Word Processing
- Spreadsheet tracking
Timeline
Secretary
City of Los Angeles
08.2004 - Current
Secretary
City of Los Angeles
08.2001 - 08.2024
Senior Administrative Clerk
City of Los Angeles
01.1999 - 08.2001
High School Diploma -
Narbonne Nathaniel High School
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