Carrie Peterson
Boise,US
Summary
Dynamic Certified Surgical Technologist and Master Cosmetologist with a proven track record at St. Lukes Boise Medical Center and as a self-employed professional, and Salon Owner. Expert in sterile technique mastery and exceptional customer service, I significantly enhanced patient safety and salon revenue. Known for adaptability and effective communication, I consistently exceed employer and client expectations.
Overview
24
24
years of professional experience
9
9
Years of Certified Surgical Technology experience in L&D
Work History
Certified Surgical Technologist
St Lukes Boise Medical Center
09.2016 - Current
- Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Demonstrated adaptability when faced with emergency situations or unexpected complications during surgeries, providing prompt support to surgical teams.
- Expedited surgery room turnover times by swiftly preparing operating rooms for subsequent surgeries, maximizing efficiency within the department.
- Assisted surgeons in complex procedures, ensuring efficient completion and minimized complications.
- Reduced surgery time by effectively anticipating surgeon''s needs and providing timely assistance.
- Enhanced patient safety by maintaining a sterile surgical environment and adhering to strict protocols.
- Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
- Mentored junior staff members on proper techniques and best practices within the field of surgical technology, promoting professional growth among peers.
- Performed accurate instrument counts, preventing potential surgical complications due to retained items.
- Collected, prepared and disposed of medical specimens.
- Maintained high infection control standards.
- Optimized inventory management processes by routinely assessing supplies levels and promptly ordering necessary items for successful surgeries.
- Maintained daily workflow, coordinating with operating room staff to prepare for scheduled and emergency cases.
- Passed instruments and supplies to surgical team members to provide surgeons with necessary tools to complete procedures.
- Reduced infection risks and protected patients by maintaining sterile fields during procedures.
- Positioned patients and set up drapes to create comfortable surgical environment for patients.
- Handled and prepared specimens for laboratory analysis to provide surgeons with relevant information.
- Completed continuing education units, staying up to date on surgical technology and meeting organizational requirements.
- Prepared sterile solutions to support surgical processes and helped physicians scrub in for procedures.
Master Cosmetologist
Self-employeed
11.2000 - Current
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
- Attended industry conferences and workshops to remain current on evolving trends, enhancing service offerings within the salon.
- Established a loyal client base by consistently providing exceptional services, resulting in increased referrals and word-of-mouth recommendations.
- Increased salon revenue through upselling of premium products and treatments during appointments.
- Consulted with new clients, asking appropriate questions to understand needs and expectations for hair color, style and care.
- Reduced appointment cancellations through effective communication with clients regarding scheduling changes or delays.
- Fostered a welcoming atmosphere within the salon by engaging with clients and maintaining a positive attitude.
- Ensured optimal workplace safety by adhering to state regulations and best practices throughout daily operations.
- Performed specialized hair treatments for clients, resulting in healthier hair and improved client loyalty.
- Boosted client return rates by consistently delivering high-quality services that exceeded expectations.
- Delivered exceptional customer service by attentively addressing client concerns and offering expert advice.
- Educated clients on proper hair care practices, leading to increased product sales and repeat bookings.
- Streamlined inventory management processes to ensure adequate stock levels of essential supplies at all times.
- Expanded skillset by completing advanced training courses in specialized areas such as hair extensions and color correction.
- Maintained a high standard of cleanliness, ensuring all tools and workstations were sanitized after each appointment.
- Managed appointment scheduling efficiently to maximize clientele while minimizing wait times.
- Answered phone calls and emails to schedule client appointments.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Maintained client treatment records and designed long-term care programs for return customers.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Applied makeup to clients for special occasions to meet requirements.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Developed loyal following of clients by providing high-quality services.
- Maintained regular client list and successfully handled walk-in customers.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Styled hair, makeup and nails for customers for special events and occasions.
- Increased revenue through effective customer service and inventory management.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
Education
Associate Of Arts And Sciences - Surgical Technology
College of Western Idaho
Nampa, ID05.2016
Skills
- Surgical Instrument Knowledge
- Pre- and post-surgical counts
- Safe sharps disposal
- Surgical equipment operation & setting up
- Pre-surgical preparation
- Sterile technique
- Biohazard waste disposal
- Infection control
- Patient positioning
- OB/GYN procedures
- Specimen Collection
- Wound Closure Techniques & Suturing
- Aseptic Techniques
- Supply Management
- Preoperative Checklists
- Critical Thinking
- Sterile Field Preparation
- Attention to Detail
- Teamwork and Collaboration
- Certified Surgical Technologist (CST)
- Restocking Inventory
- Certified in CPR/AED
- Safety Procedures
- Time Management
- Problem-solving abilities
- Multitasking Abilities
- Organizational Skills
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
Timeline
Certified Surgical Technologist
St Lukes Boise Medical Center
09.2016 - Current
Master Cosmetologist
Self-employeed
11.2000 - Current
Associate Of Arts And Sciences - Surgical Technology
College of Western Idaho
Similar Profiles
Jordyn MillerJordyn Miller
Sterile Processing Technician at St. Lukes Boise Medical CenterSterile Processing Technician at St. Lukes Boise Medical Center
Aysel BezginovaAysel Bezginova
Lead Phlebotomist at St. Alphonsus Medical CenterLead Phlebotomist at St. Alphonsus Medical Center
Angela ClarkAngela Clark
IV Trauma IV Chemotherapy Specialist at CHI ST LUKES HEALTH - BAYLOR ST LUKES MEDICAL CENTERIV Trauma IV Chemotherapy Specialist at CHI ST LUKES HEALTH - BAYLOR ST LUKES MEDICAL CENTER
LEAH-MARIE GUILLLEAH-MARIE GUILL
CERTIFIED SURGICAL FIRST ASSISTANT at St. Luke's Regional Medical CenterCERTIFIED SURGICAL FIRST ASSISTANT at St. Luke's Regional Medical Center
DON SWANSONDON SWANSON
Investigator / owner at Reliable Findings InvestigationsInvestigator / owner at Reliable Findings Investigations