Carrie Pierce
Fargo,ND
Summary
Enthusiastic employee eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.
Overview
15
15
years of professional experience
Work History
Ag Asset Coordinator
RD Offutt
Fargo, North Dakota
04.2021 - 07.2022
- Conducted inventory audits with accuracy following company procedures.
- Maintained established levels of inventory based on sales forecasts and demand to fulfill orders on time.
- Maintained excellent attendance record, consistently arriving to work on time.
- Coordinated support within overall asset areas of equipment and followed-up to completion.
- Entered, tracked and documented asset status using Asset Management software.
Resident Retention Specialist
Prolific Property Management
Fargo, ND
01.2021 - Current
- Utilized advanced skills in solving problems and making accurate decisions to implement strategies that brought about immediate results
- Developed new strategies for customer retention activities for Prolific Property Management
- Developed process for figuring and tracking resident retention
- Collection of rent and carrying out late rent policies in accordance to company policy
Property Manager Assistant
Prolific Property Management
Fargo, ND
01.2020 - 12.2020
- Compiled maintenance and repair requests and reached out to local contractors for bid proposals.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Escalated any major issues to management for immediate remediation.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
- Boosted global occupancy to 98% by leveraging market knowledge and successful promotional strategies.
- Developed policies and procedures for effective property management.
- Kept accurate records of all resident and tenant correspondence.
- Oversaw monthly collections of over $40,000 in funds, maintaining high payment rates by building positive relationships with tenants.
- Processed security deposit refunds.
Executive Assistant and Communication Specialist
Oak Grove Lutheran School
Fargo, ND
06.2008 - 01.2020
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Organized and coordinated monthly board meetings.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
- Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
- Worked with senior management to initiate new projects and assist in various processes.
Education
Bachelor of Science - Communications
Minnesota State University - Moorhead
Moorhead MN08.1992
Skills
- Scheduling
- Teamwork
- Client Needs Assessment
- Account Management
- Customer Complaint Resolution
- Appointment Setting
- Policy and Procedure Writing
- Customer Relations
- Documentation skills
- Organizational Development
- File and records management
- Self-motivated professional
- Conflict resolution
- Computer skills
- Promotion Coordination
- Procedures Compliance
Timeline
Ag Asset Coordinator
RD Offutt
04.2021 - 07.2022
Resident Retention Specialist
Prolific Property Management
01.2021 - Current
Property Manager Assistant
Prolific Property Management
01.2020 - 12.2020
Executive Assistant and Communication Specialist
Oak Grove Lutheran School
06.2008 - 01.2020
Bachelor of Science - Communications
Minnesota State University - Moorhead
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