Carrie Pike
housekeeping
Wickenburg,AZ
Summary
High-energy housekeeper successful at working with all facility departments to facilitate communication, quality and service initiatives. Hardworking and resourceful with strong communication skills and adaptable approach. Maintains proper documentation of duties accomplished during work shift and reports safety hazards or maintenance deficiencies for proper handling. I am committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Housekeeping Manager
The Meadows
Wickenburg, AZ
03.2014 - 02.2024
- Resolved patient complaints in a timely manner.
- Ordered cleaning supplies, linens, chemicals, amenities. as needed.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Developed and implemented housekeeping policies and procedures to ensure efficient operations.
- Delegated tasks for completion, performed inspections and resolved housekeeping complaints promptly.
- Reviewed employee performance and devised improvement plan to achieve goals.
- Assigned tasks for completion, inspected work and resolved housekeeping complaints promptly.
- Performed quality control inspections for guest rooms and public areas.
- Supervised, trained, evaluated and scheduled staff of 20+ housekeepers daily.
- Ensured compliance with safety regulations and health codes.
- Collaborated with other departments on various projects as needed.
- Practiced safe work habits and wore protective safety equipment.
- Prepared work schedules for associates to promote proper staffing levels.
Education
Associate of Applied Science - Nutrition Sciences
Kaplan University
Davenport, IASkills
- Quality Assurance and Control
- Cleaning Practices
- Work Prioritization
- Payroll Understanding
- Employee Evaluations
- Invoice Processing
- Supply Inventory Management
- Vacuuming and Sweeping
- Department Coordination
- Quality Improvements
- Staff Evaluations
- Task Delegation
- Scheduling and Planning
- Cleaning and Sanitation
- Training and Mentoring
- Document Control
- Performance Improvements
- Health and Safety Compliance
- Supervisory Skills
References
References available upon request.
Timeline
Housekeeping Manager
The Meadows
03.2014 - 02.2024
Associate of Applied Science - Nutrition Sciences
Kaplan University
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