Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
3
3
years of professional experience
Work History
Shift Manager
Taco Bell
05.2022 - 06.2025
Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Exercised composure under pressure and in escalated customer service scenarios.
Tracked receipts, employee hours, and inventory movements.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Associate of Applied Science - Accounting And Finance
Pima Community College
Tucson, AZ
05-2027
GED -
.
Tucson, AZ
05-2025
Skills
Cash handling
Decision-making
Customer service focus
Employee training
Punctual and reliable
Handling customer complaints
Energetic and enthusiastic
Payment processing
Flexible schedule
Timeline
Shift Manager
Taco Bell
05.2022 - 06.2025
Associate of Applied Science - Accounting And Finance