Summary
Overview
Work History
Education
Skills
Timeline
SeniorSoftwareEngineer

Carrie Pitts

Whitestown,IN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

21
21
years of professional experience

Work History

Move Coordinator

University Moving And Storage
05.2019 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered constant flow of customer calls with minimal wait times.
  • Processed customer quotes promptly to increase customer satisfaction. This includes military, local and international quotes.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of services and creating welcoming, positive experiences.
  • Collaborated with various departments to manage timely delivery of orders and avoid delays.
  • Verified quantity and description of materials received by checking merchandise against packing list.

Human Resources Assistant

ID Castings
07.2018 - 04.2019
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Organized new employee orientation schedules for new hires.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Responded to employee inquiries regarding benefits and other HR topics.
  • Scheduled and coordinated interviews between hiring managers and potential candidates.
  • Created job descriptions on boards for vacant jobs.
  • Participated in job fairs to recruit new talent.

Human Resources Assistant

IMMI
10.2012 - 12.2017
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Set up orientations and initial training for new employees.
  • Assisted with creating employee handbooks and manuals.
  • Participated in job fairs to recruit new talent.

Inside Sales Coordinator

IMMI
10.2003 - 10.2012
  • Followed up with customers by phone and email to resolve issues quickly and answer questions.
  • Processed customer orders and resolved questions and concerns regarding products, pricing and availability.
  • Answered customers' questions regarding products, prices, and availability.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
  • Worked with IMMI engineer's on drawing changes or updates.

Receptionist

IMMI
11.2002 - 10.2003
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.

Education

High School Diploma -

Marion Adams JR/SR High School
Sheridan, IN
05.1984

Skills

  • Customer Satisfaction
  • Critical Thinking
  • Commercial Moving
  • Clerical Support
  • Purchase Orders
  • Efficient Service
  • Administrative Support
  • Freight Inspection
  • Price Quoting

Timeline

Move Coordinator

University Moving And Storage
05.2019 - Current

Human Resources Assistant

ID Castings
07.2018 - 04.2019

Human Resources Assistant

IMMI
10.2012 - 12.2017

Inside Sales Coordinator

IMMI
10.2003 - 10.2012

Receptionist

IMMI
11.2002 - 10.2003

High School Diploma -

Marion Adams JR/SR High School
Carrie Pitts