Carrie Plumley

• Maintained up-to-date customer records, facilitating accurate invoicing and prompt payment receipt.
• Managed a high volume of invoices, prioritizing payment schedules to optimize cash flow and maintain strong vendor relations.
• Provided exceptional customer service to both internal departments and external clients regarding billing inquiries or disputes resolution.
• Supported month-end closing activities, ensuring accuracy in financial records and adherence to deadlines.

Managing the office, , inventory, bills, all office duties.

Inside sales includes, Handling existing customer accounts and establishing new accounts, invoicing, purchase orders, quotes and customer orders, inventory.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records. Kept personal files on employees.
• Responsible for new hire paperwork, badge assignment, checking employee time, fixing missed punches and reporting time to home office.
• Developed and maintained successful relationships with vendors, suppliers and contractors.

• Overseen 40+ cases, completed billing and services.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
• Maintained accurate records and full compliance with government regulations and agency guidelines.
• Communicated with clients and service providers to provide updates on work progress.

• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
• Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

• Maintained computer and physical filing systems.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Ensured all time was reported correctly and input time in payroll software in a timely manner