Carrie Reyes
Flight Attendant
Mesquite,TX
Summary
Seeking a Flight Attendant position with a reputable company that will permit the use of my poised, personable people skills to maximize company potential while developing additional knowledge and abilities for my personal growth. Known for being hard working with excellent customer relations and a welcoming attitude. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Flight Attendant
Iaero Airways/SwiftAir
09.2021 - 10.2022
- Ensured safety and comfort of customers onboard aircraft.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Resolved passenger conflicts and medical emergencies during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Greeted passengers, assisted with carry-on baggage, storage, and delivered onboard announcements.
- VIP FA to NHL, MBA, MLS, NCAA Teams, Bozeman Executive Trips, Eagles Band, and 4 month contract in Europe flying commercially.
- Dedicated to Dallas Stars NHL Team
Bus Driver
Garland ISD
08.2012 - 08.2021
- Drove elementary, middle, and high school
- CDL with all needed supporting endorsements
- Data entry, along with helping out anyone in the office that needed assistance.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Maintained TX driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Server/Bartender
Alejandro’s Mexican Cantina
05.2020 - 05.2021
- Opened and closed restaurant, stocked, served, bussed, hosted, and bartender.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers and brought in more customers.
- Carried out complete opening, closing and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs.
Co-Owner
Five Star Mechanical Services
03.2007 - 12.2020
- Invoicing and collections for HVAC company
- A/R and A/P
- Monthly Sales Tax and Year End Closing
- All Marketing and Advertising
Fulfillment CSR
Elektroplate/Real Time Marketing – Chrome Emblems
03.2011 - 10.2012
- Pull/package/ship customers’ mail, telephone, and retail orders from stored merchandise in accordance w/specifications on sales slips or order forms
- Duties include computing prices of items, processing payment, completing order receipts, packing/shipping labels, keeping records of out-going orders, & requisitioning and submitting inventory of additional materials, supplies, & equipment.
- I handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
CSR
Xchanging Workers Comp Insurance Company
06.2009 - 09.2010
- EDI to state, paying medical/attorney bills, assisted 5 adjusters, back-up receptionist, and multitude of other tasks
- (was bought out and lay offs occurred)
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
School Bus Driver
Garland ISD Transportation Department
01.2008 - 06.2009
- Drove all age groups
- CDL with all needed supporting endorsements
- Transported passengers safely along prescribed routes according to tight schedules.
Technical Support Rep to Sales Representative
Domin-8 Enterprise Solutions/Property Automation Software Corporation
01.2007 - 01.2008
- Sold property management software & supported customers w/all issues of the software & installation of it
- I previously worked for this company & was trained in the shipping dept & reception area, so therefore I was back up in those departments as well
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Managed high levels of call flow and responded to technical support needs.
- (Company was sold and moved to Ohio)
AR Specialist, AP Clerk, Back-up Receptionist
Johnson Equipment Company
08.2004 - 01.2007
- OSHA reporting, switchboard, opened and distributed all mail, preparing/posting daily deposit, and etc
- Assisted all sales reps and entered all job summaries, created invoices, and collected on them
- Use of Great Plains, Multitude of other tasks
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Researched and resolved customer claims related to shortages, discount violations, and returns.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Marketing Assistant, Back-up Receptionist, Shipping Manager
Property Automation Software Corporation
10.2000 - 05.2003
- Assisted in developing polls, invoices, and other materials
- Responsible for literature, supplies, and all product shipments.
Leasing Agent to Assistant Manager
Cimarron Place Apartments
06.1998 - 09.1999
- 230 Unit complex, leasing, phones, verifying apps, month end closing and reports, handling evictions and other related problems, a/p, collected & posted rent, use of Rent Roll software.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
Leasing Agent
Sun Colony Apartments
08.1996 - 06.1998
- Use of Rent Roll, leases, phones, apartment walk through, and payroll for manager
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Distributed and followed up on tenant renewal notices.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
Back Office Medical Assistant
Dr.’s Elliott/Demopulos
05.1996 - 08.1996
- Internal Medicine, EKG’s, phlebotomy, x-rays, prescriptions, and etc.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Teller
Bank of America
10.1995 - 06.1996
- Cashed checks, deposits, & etc
- Received an award for 100% balance for length of employment
- Worked here while attending Medical Assisting school
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Education
Bookkeeping I/Accounting -
Richland College
Dallas, TX09.2007
Basics -
Richland College
Dallas, TX08.1999
Medical Assistant -
PCI Health Training Center
Dallas, TX06.1996
High School Diploma -
Mesquite High School
Mesquite, TX05.1995
Skills
- 10-Key/Type 45wpm
- Multi-line Phone Systems/Switchboards
- MS Word, Excel, Bluezone, Ovation, C-System
- Rent Roll, Tenant Pro 7, Great Plains, NetSuite
- Insurance Billing and All Med Asst Skills
- A/R and A/P, Bookkeeping/Accounting
- Basic Office Skills, Internet/Email/Outlook
- Team Player, Fast Learner, Detailed Oriented, Dependable
- Great work ethic & etiquette, Professionalism, Flexible
- Pre-Flight Briefings and Boeing 737 Knowledge
- Conflict Resolution Techniques/All Customer Service Skills
- Catering Procurement, Meal Plating and Presentation
Timeline
Flight Attendant
Iaero Airways/SwiftAir
09.2021 - 10.2022
Server/Bartender
Alejandro’s Mexican Cantina
05.2020 - 05.2021
Bus Driver
Garland ISD
08.2012 - 08.2021
Fulfillment CSR
Elektroplate/Real Time Marketing – Chrome Emblems
03.2011 - 10.2012
CSR
Xchanging Workers Comp Insurance Company
06.2009 - 09.2010
School Bus Driver
Garland ISD Transportation Department
01.2008 - 06.2009
Co-Owner
Five Star Mechanical Services
03.2007 - 12.2020
Technical Support Rep to Sales Representative
Domin-8 Enterprise Solutions/Property Automation Software Corporation
01.2007 - 01.2008
AR Specialist, AP Clerk, Back-up Receptionist
Johnson Equipment Company
08.2004 - 01.2007
Marketing Assistant, Back-up Receptionist, Shipping Manager
Property Automation Software Corporation
10.2000 - 05.2003
Leasing Agent to Assistant Manager
Cimarron Place Apartments
06.1998 - 09.1999
Leasing Agent
Sun Colony Apartments
08.1996 - 06.1998
Back Office Medical Assistant
Dr.’s Elliott/Demopulos
05.1996 - 08.1996
Teller
Bank of America
10.1995 - 06.1996
Bookkeeping I/Accounting -
Richland College
Basics -
Richland College
Medical Assistant -
PCI Health Training Center
High School Diploma -
Mesquite High School
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