Carrie Riehle
Doylestown,PA
Summary
Results-driven business professional with proven track record in driving growth and fostering strong client relationships. Skilled in strategic planning, market analysis, and negotiation, consistently delivering impactful solutions. Known for strong focus on team collaboration, adaptability, and achieving targets, ensuring reliable performance in dynamic environments. Proficient in CRM software, sales forecasting, and project management.
Overview
25
25
years of professional experience
Work History
Business Development Manager
Sartorius
12.2021 - Current
- Developed strategic partnerships to enhance market share and drive revenue growth.
- Conducted market analysis to identify emerging trends and opportunities for expansion.
- Led cross-functional teams to execute business development initiatives effectively.
- Established and maintained relationships with key stakeholders to support business objectives.
- Mentored junior staff, fostering professional development and enhancing team performance.
Customer Operations Manager
Infinity Laboratories
08.2021 - 12.2021
- Manage the Manager of Account Management teams at each Infinity laboratory location
- Review and monitor overall Account Management processes to improve efficiency and enhance customer service experience
Account Executive
VRL Laboratories/ Eurofins
01.2011 - 08.2021
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business solutions
- Maintained client retention rate of 100% by solidifying customer relationships with proactive and collaborative approach to managing needs
- Maintained high level of understanding of industry standards and trends
- Developed and maintained client relationships to drive business growth and retention.
- Prepared detailed proposals and presentations tailored to client needs, improving engagement rates.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
Account Manager/Care Transition Coordinator
Amedisys Home Health
02.2009 - 01.2011
- Responsible for establishing, growing and maintaining relationships with current referral sources
- Continuously exceeded personal quotas and achieved President’s Circle each quarter
- Acted as a clinical liaison between health care providers to ensure continuity of care for patients transitioning from facility to home
Account Manager
LABS, Inc.
08.2005 - 02.2009
- Managed National Accounts and provided education for all clients which included Tissue Banks, Eye Banks, Hospitals, Bio-Tech companies, Reproductive clinics and more
- Successfully negotiated contracts and increased overall revenue by $2 million in 2007
- Provided extensive support in sales, technical and business areas to key accounts.
- Mentored junior account managers, fostering professional development and knowledge sharing within the team.
Surgical Applications Specialist
Sound Surgical Technologies, LLC
08.2004 - 08.2005
- Trained surgeons on the applications of the VASER, ultrasound for Liposuction
- Developed new business opportunities and maintained current national accounts
- Trained staff on application features and best practices, fostering a knowledgeable workforce.
Registered Nurse
Midtown Surgery Center
03.2003 - 08.2004
- Operating Room Supervisor, Facility Privacy Officer
- Acted as a Patient Advocate and Manager of nursing care for surgical patients
Shift Supervisor, Registered Nurse
Clark Memorial Hospital
02.2002 - 02.2003
- Acted as Patient Advocate and manager of nursing care for surgical patients
Registered Nurse, PACU
University of Colorado Hospital
08.2000 - 08.2001
- Implemented interventions, including medication and IV administration, catheter insertion and airway management
Education
Bachelor of Science - Nursing, Psychology
Indiana University Southeast
New Albany, IN05.2000
Skills
- Business development and planning
- Customer Presentation/Training
- Strong Relationship Developer
- Account management
- Strong written and verbal communicator
- Develop new business opportunities
- Contract negotiation
- Organized self-starter
- LIS: Laboratory Information Systems
- Office Applications
- CRM
- Team leadership
Timeline
Business Development Manager
Sartorius
12.2021 - Current
Customer Operations Manager
Infinity Laboratories
08.2021 - 12.2021
Account Executive
VRL Laboratories/ Eurofins
01.2011 - 08.2021
Account Manager/Care Transition Coordinator
Amedisys Home Health
02.2009 - 01.2011
Account Manager
LABS, Inc.
08.2005 - 02.2009
Surgical Applications Specialist
Sound Surgical Technologies, LLC
08.2004 - 08.2005
Registered Nurse
Midtown Surgery Center
03.2003 - 08.2004
Shift Supervisor, Registered Nurse
Clark Memorial Hospital
02.2002 - 02.2003
Registered Nurse, PACU
University of Colorado Hospital
08.2000 - 08.2001
Bachelor of Science - Nursing, Psychology
Indiana University Southeast