Summary
Overview
Work History
Education
Skills
Timeline
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CARRIE RINESMITH

BILLINGS,MT

Summary

Proven leader in operations management, adept at staff development and inventory control, with a track record of boosting team productivity and enhancing customer satisfaction at SODEXO. Skilled in implementing effective strategies that increase revenue and optimize profitability, demonstrating a strong ability to nurture team performance and foster community relationships.

Overview

2
2
years of professional experience

Work History

Assistant General Manager

RIMROCK HOSPITALITY LLC
06.2023 - 10.2024
  • Handled cash accurately and prepared deposits.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Developed partnerships with local businesses, expanding brand's presence and community involvement.
  • Managed scheduling and payroll, optimizing labor costs while maintaining staff satisfaction.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Reported issues to higher management with great detail.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Interacted well with customers to build connections and nurture relationships.
  • Resolved customer complaints with professionalism, restoring trust and loyalty.
  • Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
  • Motivated, trained, and disciplined employees to maximize performance.

Supervisor

SODEXO
09.2022 - 06.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Collected, arranged, and input information into database system.
  • Cooked meals according to administrative policies, health code regulations and food service standards.
  • Planned menus complying with established health guidelines and budget limitations.
  • Collected payments and observed customers for suspicious behavior.
  • Implemented effective staff training programs for improved team performance and productivity.

Education

GED -

LINCOLN CENTER
Billings, MT
06.2020

Skills

Staff Management

Inventory Control

Operations Management

Staff Development

Timeline

Assistant General Manager

RIMROCK HOSPITALITY LLC
06.2023 - 10.2024

Supervisor

SODEXO
09.2022 - 06.2023

GED -

LINCOLN CENTER

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CARRIE RINESMITH