Carrie Robles
Hale Center,TX
Summary
Seasoned Correctional Officer Lieutenant with a proven track record at the Texas Department of Criminal Justice, adept in crisis management and interpersonal communication. Excelled in reducing inmate altercations and enhancing staff performance through effective training, showcasing leadership and conflict resolution skills. Achieved operational goals, contributing significantly to departmental success.
Overview
16
16
years of professional experience
Work History
Correctional Officer Lieutenant
Texas Department Of Criminal Justice
09.2021 - Current
- Reduced inmate altercations through effective communication and conflict resolution strategies.
- Consistently met or exceeded operational performance goals set forth by senior leadership, contributing to overall departmental success.
- Enhanced staff performance by providing ongoing training and professional development opportunities for correctional officers.
- Contributed to overall facility success, serving as a key decision-maker on disciplinary actions involving inmates and staff members.
Correctional Officer
Texas Department Of Criminal Justice
08.2009 - 10.2014
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Sergeant of Corrections
Texas Department Of Criminal Justice
10.2014 - 09.2021
- Coordinated transportation arrangements for inmates attending offsite appointments or transferring to other facilities.
- Collaborated with multidisciplinary teams to assess and address individual inmate needs for successful reintegration into society.
- Increased operational efficiency by effectively managing daily shift schedules, work assignments, and resource allocation.
- Assisted in recruitment efforts to maintain adequate staffing levels within the department.
Education
Diploma - General Studies
Lexington High School
Lexington Ohio06.2000
Skills
- Inmate supervision
- Restraint techniques
- Self-defense tactics
- Substance abuse awareness
- Surveillance monitoring
- Mental health support
- Recruitment and hiring
- Incident reporting
- Multicultural sensitivity
- Security protocols
- Suicide prevention
- De-escalation techniques
- Scheduling coordination
- Policy enforcement
- Crisis management
- Facility maintenance
- Disciplinary actions
- Inmate classification
- Labor relations
- Rehabilitation programs
- Inmate education
- Contraband detection
- Firearms proficiency
- Inmate movement control
- Rules of conduct
- Inmate transport
- Counseling techniques
- Job assignments
- Security procedures
- Inventory counting
- Officer training
- Public safety
- Crowd control
- Body searches
- Staff supervision
- Work planning
- Conflict management
- Emergency response
- Rule enforcement
- Records maintenance
- Inspections
- Detail management
- Offender escort
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Team leadership
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Inmate monitoring
- Relationship building
- Self-defense techniques
- Physical fitness
- Professional ethics
- Team building
- Health and safety compliance
- Public relations
- Task prioritization
- Self motivation
- Behavioral management
- Interpersonal skills
- Search and seizure procedures
- Analytical thinking
- Operational planning
- Conflict resolution
- Goal setting
- Risk assessment
- Professionalism
- Administrative procedures
- Facility security
- Interpersonal communication
- Strategic planning
- Schedule management
- Staff training
- Surveillance techniques
- Time management abilities
- Continuous improvement
- Adaptability
- Written communication
- Employee scheduling
- Investigation techniques
- Training coordination
- Employee development
- Performance evaluation
Timeline
Correctional Officer Lieutenant
Texas Department Of Criminal Justice
09.2021 - Current
Sergeant of Corrections
Texas Department Of Criminal Justice
10.2014 - 09.2021
Correctional Officer
Texas Department Of Criminal Justice
08.2009 - 10.2014
Diploma - General Studies
Lexington High School
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