Hi, I’m
Carrie Salerno
Thornton,CO
Summary
Structured Data Specialist offering 10 years of experience analyzing, interpreting, gathering, and documenting incoming and outgoing data. Well-versed in data maintenance and data cleansing. Commended for serving as mentor and role model for less experienced staff members.
Overview
25
years of professional experience
9
Certification
Work History
Donnelley Financial Solution (DFIN)Chicago, Illinois
Data Quality Analyst
12.2021 - Current
Job overview
- Directed the upgrade installation and process improvement of internal monitoring software for 3000 servers
- Solicited stakeholders to validate data and produce an 89% improvement in data accuracy and completeness for top data fields within 6 months
- Analyzed and tracked data to prepare forecasts and identify trends.
- Decreased onboarding of new contractors by 3 weeks with new process documentation
- Data Integrity improvement with vendors increased by 28%, documented unknown processes, and improved procedures
- Consulted on data architecture to collaborate on the creation of a data warehouse.
Renewable Energy SystemsBroomfield, Colorado
Application Support II
06.2021 - 12.2021
Job overview
- Managed and maintained several applications for HR, HSQE and Construction teams
- Designed training materials and reference guides for end-users.
- Analyzed data systems and presented weekly reports to management.
- Provided support for Tier 3 support calls and tickets
- Answered software and clinical application questions with detailed explanations and examples.
Whiting Petroleum CorporationDenver, Colorado
Data Quality Analyst
10.2014 - 09.2020
Job overview
- Optimized in-house built master data management (MDM) program with ETL life-cycle process to maintain data quality, consistency and governance
- Collaborated with the working committee on selected data points; systems, attributes, rules, and integration to maintain and optimize master data for Wells, Facilities, and Equipment records
- Integrity checks for system and fuzzy matching to verify data accuracy, directed and advised data owners on corrections needed at the source
- Wrote detailed processes, procedures, policies, and training guides around data ingestion and integrations.
- Designed TIBCO Spotfire dashboards displaying Master Data to identify “golden records” to enhance data accuracy and consistency
- Utilized JIRA software for agile and waterfall project methodology, creation of tasks, and resource availability.
P2 Energy SolutionsDenver, Colorado
Sr. Application Consultant
04.2013 - 07.2014
Job overview
- Designed checklists, processes, and training guides for successful software implementations for junior consultants
- Created and executed test plans, cases, and scripts while identifying issues and providing resolutions to developers.
- Trained consultants on best practices, tips and tricks, and data imports to improve the efficiency of Wellcore implementations across client locations
- Aided Development and QA teams to improve implementation of Wellcore software with interoperability to financial software
- Software implementation at client sites for a seamless transition from various software programs to Wellcore
PetrohawkTulsa, Oklahoma
Enterprise Application Analyst
03.2011 - 02.2013
Job overview
- Designed and implemented training materials and reference guides for end-users
- Decreased ticket escalations by 32% with proper training and quick reference guides.
- Oversaw all D&C software development, maintenance, upgrades, and training/support for over 400 end users
- Provided after-hours and weekend support for all Wellcore and Webcore issues, including VPN, general IT questions, and assisting Rig users with Wellcore questions or issues with reports in the field
- Created various interfaces between Wellcore and finance, land, and production applications to improve data integration
- Trained users across the field and corporate locations in functions and operability in Wellcore.
Long View SystemsDenver, Colorado
Service Desk Team Lead
08.2010 - 02.2011
Job overview
- Improved monthly abandonment rate from 5.5% to below 3%
- Maintained a 95% or better in customer satisfaction
- Responsible for staffing and daily operations of a 12-person service desk; supporting clients in Colorado, Wyoming, Louisiana and Texas
- Performed staff career planning and performance reviews
- Reported on trends, recommendation and initiatives to client monthly.
Long View SystemsDenver, Colorado
Enterprise Application Analyst
02.2007 - 08.2010
Job overview
- Designed and implemented Quarterly Trend analysis for Wellcore application, from this analysis was able to create training plans
- Created and implemented a training plan on various applications for Drilling and Completions users to decrease support calls allowing the business to work more efficiently
- Assisted Customers with technical issues with Wellcore, Webcore, Landmark EDM, Pason Datahub, and Well Planning Tool software
- Facilitated contract negotiations and vendor management
- Punctual quarterly audits on Wellcore user maintenance for SOX complacency
- Oversaw improvements with Wellcore server including new hardware and software upgrades
- Addressed latency issues with EDM databases, successfully designed and implemented changes for field users improving application time by 96%
- Led projects through the effective use of statements of work, project plans, cost analysis, decision records and change management
- Recommended critical changes to business practices to reduce field rental cost, resulting in $70,500 savings.
Education
Aims Community CollegeGreeley, CO
GED
12.1998
Skills
- Data Analysis
- Data Governance
- Data Validation
- Data Warehouse Concepts
- Business Analyst
- Analytic Dashboards and Reports
- T-SQL
- Technical Document Writing
- Project Management
- Organization
- Eye for details
- Executive-Level Presentations
- Data Compiling
- Business Requirements
- Process Improvement
- Stakeholder Communication
Certification
- Power BI – Basic and Advance course
- T-SQL Queries
- LinkedIn Course: Learning Data Governance
- LinkedIn Course: Requirements Elicitation for Business Analysts: Interview
- LinkedIn Course: Site Reliability Engineering: Service-Level Agreements and Objectives
- ITIL v4 Foundation
- Project Management Fundementals - AMA
- Managing Today's IT and Technical Professionals - AMA
- Management Skills for New Managers - AMA
Professional Highlights
- Data Analytics – SQL, Power BI and Spotfire dashboards, Analyzing patterns, anomalies and forecasts in data, work with data owners on data cleanup and governance
- Business Analyst - liaison between the business and IT, project management, planning, organization, communication, change management, technical writing for training, processes and support documentation
- Application Support - P2ES Wellcore and Webcore, Landmark EDM Suite, AFE Navigator, Peloton's Wellview and Siteview, Generwell, Business World and Verian Procurement System.
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