Compassionate United States Air Force Veteran and Registered Nurse with extensive experience in patient care, triage, and care coordination within fast-paced environments. Skilled in managing high-stress situations and difficult patients while fostering strong relationships through empathetic communication and exceptional customer service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Registered Nurse
Alpine Adult CRU
Gaylord
10.2024 - Current
Performed routine assessments to quickly identify changes in patient conditions, ensuring timely interventions.
Administered medications and monitored patient reactions in a clinical setting.
Documented patient information accurately in electronic health records systems.
Delivered emotional support to patients, enhancing their comfort and well-being during treatment.
Utilized critical thinking skills to assess clinical situations quickly and accurately.
Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
Trained and mentored new RNs on best practices, hospital policies and standards of care.
Documented patient progress notes accurately and efficiently in the electronic medical record system.
Assessed and evaluated effectiveness of interventions through continuous monitoring of patient responses.
Registered Nurse
ER Observation Unit, Lehigh Valley Hospital
Allentown
09.2021 - 07.2023
Conducted routine assessments to identify changes in patient conditions promptly.
Administered medications and monitored patient reactions, ensuring timely interventions for optimal recovery.
Documented patient information accurately in electronic health records systems.
Collaborated with healthcare teams to create and implement individualized care plans, enhancing patient outcomes.
Educated patients and families on health management and recovery processes.
Utilized critical thinking skills to assess clinical situations quickly and accurately.
Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
Maintained a safe environment for all patients by adhering to infection control policies and procedures.
Monitored vital signs, administered injections, and provided assistance with medical procedures.
Trained and mentored new RNs on best practices, hospital policies and standards of care.
Provided patient care and education to patients with chronic illnesses.
Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
Counseled patients on medication side effects and lifestyle changes, promoting better health management.
Registered Nurse
LVPG Family Medicine
Hamburg
03.2020 - 09.2021
Triage patient inquiries to assess urgency and direct care appropriately.
Managed telephone consultations, responding promptly to address patient needs.
Upheld confidentiality and privacy standards while processing sensitive information to protect patient trust.
Implement triage protocols to streamline patient assessment processes effectively.
Led a team of five Licensed Practical Nurses to ensure efficient telephone triage operations.
Determined whether a caller's complaint is an emergency situation requiring immediate referral to a physician or urgent care facility.
Provided emotional support and reassurance to distressed callers, enhancing their sense of safety and care.
Maintained accurate documentation of all triage encounters and treatments provided.
Telephone Triage Registered Nurse
LVHN Neurosurgery
Allenton
05.2019 - 03.2020
Triage patient inquiries to assess urgency and direct care appropriately.
Uphold confidentiality and privacy standards while handling sensitive information.
Provide emotional support and reassurance to patients during phone consultations.
Maintained accurate documentation of all triage encounters and treatments provided.
Communicated triage information to primary care team to discuss disposition.
Conducted follow-up calls with patients for evaluation of treatment plans.
Assessed symptoms and guided callers on whether to seek immediate medical attention or wait for scheduled appointments, ensuring proper care pathways.
Participated in continuing education activities related to telephone triage nursing practices.
Followed up with physicians regarding test results or other requests made during the telephone triage encounter.
Championed patient needs within interdisciplinary team, facilitating implementation of tailored treatment plans.
Assessed patient's post-operative sites for any issues and healing progress.
Registered Nurse
Observation Unit, Lehigh Valley Hospital
Allentown
11.2014 - 05.2019
Utilized critical thinking skills to assess clinical situations quickly and accurately.
Conducted routine assessments to promptly identify changes in patient conditions and inform care decisions.
Administered medications and monitored patient reactions in a clinical setting.
Collaborated with healthcare teams to develop individualized care plans for patients.
Assessed, planned, implemented and evaluated nursing care for assigned patients.
Monitored vital signs, administered injections, and provided assistance with medical procedures.
Trained and mentored new RNs on best practices and hospital policies, ensuring adherence to standards of care.
Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
Provided patient care and education to patients with chronic illnesses.
Provided emotional support to patients, fostering a compassionate care environment.
Advocated for patients by supporting and respecting basic rights, values, and beliefs.
Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
Participated in multidisciplinary team meetings to discuss patient care plans.
Oversaw patient admission and discharge processes to coordinate related paperwork.
Monitored patients after surgery, answered questions, and provided home care strategies.
Maintained a safe environment for all patients by adhering to infection control policies and procedures.
Demonstrated knowledge of current trends in nursing practices by attending continuing education classes or seminars.
Actively participated in quality improvement initiatives within the department.
Demonstrated ability to work independently as well as collaboratively within a team environment.
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Education
Bachelor of Science - Nursing
Cedar Crest College
Allentown, PA
08-2014
Skills
Patient assessment
Medication administration
Care plan development
Infection control
Patient care
Electronic health records
Clinical teamwork
Patient education
Health advocacy
Critical thinking
Problem solving
Time management
Policy compliance
Stress mitigation
Culturally sensitive care
Compassion and empathy
Professional bedside manner
Communication skills
Accomplishments
Nominated twice for the National Daisy Award
Graduate of Lehigh Valley Health Network's Nurse Residency Program. Pennsylvania's First Nurse Residency Program to Receive "Accreditation with Distinction" From The American Nurses Credentialing Center (ANCC).