CARRIE SETHMAN
Chesapeake,VA
Summary
Seasoned Automobile Injury Claims Adjuster with over 24 years of claims adjusting experience including 15 years of litigation file management, uninsured/underinsured motorist losses, complex and catastrophic bodily injury losses as well as automobile property damage claim handling.
Overview
24
24
years of professional experience
Work History
Auto Adjuster I
United Services Automobile Association
10.2019 - Current
- Assess complex automobile injury claims and accurately determine value of damages.
- Investigate, evaluate, negotiate and resolve bodily injury and property damage claims with both attorney represented and unrepresented claimants
- Analyze and research extent of liability coverage in accordance with policy contract
Auto Adjuster II
United Services Automobile Association
10.2015 - 10.2019
- Investigate, evaluate, negotiate and resolve bodily injury and property damage claims with both attorney represented and non-represented claimants
- Analyze and research extent of liability coverage in accordance with policy contract
Senior Claim Representative
State Farm Insurance
03.2005 - 09.2015
- Investigate, evaluate, negotiate and resolve complex automobile bodily injury claims for attorney represented as well as unrepresented claimants
- Litigation claim handling including attorney referral, litigation status conferences, trial attendance and post trial reporting to senior claims management
- Investigate and resolve complex policy contract coverage questions
- Investigate and resolve complex automobile liability claims
Bodily Injury Claims Adjuster
United Services Automobile Association
12.2004 - 03.2006
- Investigate, evaluate, negotiate and resolve bodily injury claims with both attorney represented and unrepresented claimants
- Analyze and research extent of liability coverage in accordance with policy contract
Claims Adjuster
State Farm Insurance
04.1999 - 12.2004
- Investigate, evaluate, negotiate and resolve complex automobile bodily injury claims for attorney represented claimants as well as unrepresented claimants
- Litigation claim handling including attorney referral, litigation conferences, trial attendance and post trial reporting to senior claims management
- Investigate and resolve complex policy contract coverage questions
- Investigate and resolve complex liability automobile claims
Education
Bachelor of Science - Psychology and Criminal Justice
Old Dominion University
05.2024
High School Diploma -
Kempsville High School
Virginia Beach, VA06.1996
Skills
- Focused on providing excellent customer experiences
- Litigation file management
- Exceptional organizational skills
- Proficient at prioritizing complex workloads
Timeline
Auto Adjuster I
United Services Automobile Association
10.2019 - Current
Auto Adjuster II
United Services Automobile Association
10.2015 - 10.2019
Senior Claim Representative
State Farm Insurance
03.2005 - 09.2015
Bodily Injury Claims Adjuster
United Services Automobile Association
12.2004 - 03.2006
Claims Adjuster
State Farm Insurance
04.1999 - 12.2004
Bachelor of Science - Psychology and Criminal Justice
Old Dominion University
High School Diploma -
Kempsville High School
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