Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Carrie Shaw

Pamplico,SC

Summary

As a critical care nurse with more than 10 years of experience, I am deeply passionate about delivering high-quality patient care. My approach is rooted in treating each patient with respect, empathy, and compassion, prioritizing their safety above everything else. I always strive to lead by example and bring about positive change wherever it is needed.

Overview

12
12
years of professional experience

Work History

Interview Service Manager (Remote)

Cross Country Healthcare
Boca Raton, FL
11.2021 - 04.2024
  • As the Interview Service Manager, I reviewed RN candidates' resumes to determine their suitability for travel positions, using my healthcare staffing and management expertise. I thoroughly checked each candidate's qualifications to ensure they met the position's requirements, with a professional and concise approach. My goal was to provide the highest level of professionalism and expertise by selecting the best candidates for our organization's success.

Director of Nursing (PTCU)

McLeod Regional Medical Center
Florence, SC
07.2020 - 11.2021
  • Managed the daily operations of a 20-bed PTCU, ensuring efficient fiscal management of the department's budget and payroll.
  • I assumed responsibility for the round-the-clock development, implementation, and evaluation of ongoing quality patient care and service delivery plans while also teaching competencies.
  • Conducted recruitment, interviews, selection, and hiring of staff to meet the needs of the patient population.
  • Upheld McLeod Service Excellence Standards and Core Values by maintaining a professional image and fostering strong relationships with stakeholders, including patients, visitors, physicians, and co-workers.
  • Directly engaged with, guided, and empowered staff to ensure adherence to quality management system requirements through effective leadership.
  • Addressed physician and employee-related complaints, issues, and concerns to achieve optimal working conditions.
  • Promoted teamwork and collaboration across departments.
  • Applied knowledge of local, state, and national agency standards to enhance daily operations, including LLR – Scope of Practices, DNV, OSHA, DHEC, and others.

Clinical Nurse Manager Medical Intensive Care Unit (MICU)

McLeod Regional Medical Center
Florence, SC
11.2015 - 07.2020
  • As a clinical expert, I was consistently informed about evidence-based practices through comprehensive literature reviews and continuous education.
  • I advocated for and facilitated the use of proper health and safety equipment to safeguard both patients and staff during clinical rounds.
  • My leadership and dedication to the quality management system were evident as I promoted a process approach and risk-based thinking, actively engaging, directing, and supporting staff for improvement.
  • I designed individualized nursing care plans to address patients' holistic, age-specific needs in the Medical Intensive Care Unit (MICU).
  • I nurtured an environment of care, compassion, and respect for patients, their families, and visitors.
  • I ensured an organized workflow and maintained open communication, adhering to core measures, clinical effectiveness initiatives, reducing never events, and enhancing patient outcomes.
  • My professionalism and outstanding customer service to patients, visitors, physicians, and colleagues reflected the Service Excellence Standards and Core Values.

Staff Nurse/Charge Nurse MICU

McLeod Regional Medical Center
Florence, SC
06.2013 - 11.2015
  • Provided direct bedside care to patients in the MICU
  • Fulfilled responsibilities as a charge nurse
  • Coordinated staffing needs and bed allocations.
  • Directed performance improvement projects focusing on patient safety, workflow efficiency, and patient needs assessment.
  • Developed and oversaw policies and procedures
  • Managed personnel operations, including staffing, recruitment, counseling, and employee terminations
  • Supervised staff orientation and verified the completion of staff competencies.

Staff Nurse-Ortho/Neuro Unit

McLeod Regional Medical Center
Florence, SC
06.2012 - 06.2015

Education

RN to BSN - Nursing

Western Governors University
Salt Lake City, UT
01.2015

Associated Degree in Nursing - Nursing

Florence Darlington Technical College
Florence, SC
05-2012

Skills

  • Work Planning and Prioritization
  • Conflict Resolution
  • New Employee Hiring
  • Culture development
  • Multiple Priorities Management
  • Service Quality Management
  • Service Documentation
  • Project Planning
  • Customer Service
  • Goal Setting
  • Customer Service Management
  • Relationship Building
  • Goal-Oriented
  • Data Management
  • Trustworthy and Honest
  • MS Office
  • Time Management
  • Reliable and Responsible
  • Multitasking and Organization
  • Client Retention Strategies
  • Workflow Management
  • Workplace Safety
  • Staff Supervision
  • Budget Control
  • Employee Training and Development

References

  • Victoria Lee, Hospice RN Case Manager, 843-615-6714
  • Amber Lee, Interview Service Manager, 843-245-1416
  • Sarah Roland, Team Lead Interview Service Manager, 843-245-5472

Timeline

Interview Service Manager (Remote)

Cross Country Healthcare
11.2021 - 04.2024

Director of Nursing (PTCU)

McLeod Regional Medical Center
07.2020 - 11.2021

Clinical Nurse Manager Medical Intensive Care Unit (MICU)

McLeod Regional Medical Center
11.2015 - 07.2020

Staff Nurse/Charge Nurse MICU

McLeod Regional Medical Center
06.2013 - 11.2015

Staff Nurse-Ortho/Neuro Unit

McLeod Regional Medical Center
06.2012 - 06.2015

RN to BSN - Nursing

Western Governors University

Associated Degree in Nursing - Nursing

Florence Darlington Technical College
Carrie Shaw