Carrie Simmons

During my tenure at PMP Management, I effectively managed high profile accounts, fostering relationships built on trust and respect with association Boards of Directors, residents, owners, and vendors alike.

I was promoted to Senior Manager in 2021 and advanced to Regional Manager in 2022, assuming responsibility for overseeing portfolios comprising of over 600 homes per community, in addition to managing a team of managers and their respective accounts. In this capacity, I collaborate closely with staff to ensure adherence to all mandates, including budgetary constraints, tax obligations, and timely execution of annual meetings as stipulated by Civil Code requirements.

I actively supervise managers to ensure prompt responsiveness to inquiries and requests from Board Members, residents, and vendors, thereby fostering efficient and effective communication channels throughout the management process.

In addition to my primary responsibilities, I also play a significant role in the operations of the Ventura County division by providing support in the training and development of managers. Leveraging my extensive experience and expertise in property management, I actively contribute to the enhancement of managerial skills and knowledge within the division.

• Reviewed contract reports, bid proposals and requirements with senior management for accuracy and processing.
• Managed risk by conducting thorough due diligence and regular portfolio reviews.
• Led cross-functional teams in executing complex projects on time and within budgetary constraints.
• Negotiated favorable terms with vendors, reducing overall property management costs.
• Maintained contract database of existing and new client contract files and details.
• Collaborated with legal teams to ensure compliance with regulatory requirements and industry best practices.
• Conducted due diligence checks on investment opportunities and determined rates of return and risks to clients.

In my role, I directly supervised four community managers who collectively managed fifteen associations comprising over 1500 individual units. My duties encompassed preparing comprehensive management reports, conducting site inspections, maintaining correction logs, and drafting customized letters tailored to the specific needs of each association.

I served as the primary point of contact for homeowner inquiries, diligently logged their requests, concerns, questions, and complaints and ensured timely resolution. I managed homeowner maintenance requests, facilitated the procurement of scopes of work and bids from vendors, and presented options to the Board of Directors for consideration. Upon decisions by the Board, I drafted and presented acceptance letters to both vendors and homeowners.

I served as the liaison between three managers and the Board of Director of the respective communities the managed. In instances where issues of concerns arose, I facilitated comminations and worked collaboratively with all parties involved to address and resolve any challenges in a timely and effective manner. My role in this capacity was instrumental in fostering positive relationships between the management team and the Boards, which contributed to the overall success and satisfaction of the communities we served.

I successfully managed up to 32 Associations concurrently, demonstrating my ability to handle a large workload effectively while maintaining high standards of service. I prioritized building relationships based on trust and respect with association Boards, residents, owners, and vendors alike, fostering a positive and collaborative environment.

My responsibilities included meticulously reconstructing and maintaining association records, ensuring accuracy and compliance with regulatory standards. I actively participated in association board meetings, recording minutes, maintaining open lines of communication with board members, and organizing files for easy reference.

I played a pivotal role in financial management, where I established draft budgets for each homeowner's association, implemented budgetary policies, and diligently ensured timely payment of bills and completion of tax forms.

I provided guidance to Board Members on requirements outlined in their governing documents and directed them to appropriate legal resources when necessary, ensuring compliance and effective decision ­making.

I directly supervised four community managers who managed fifteen associations comprising over 1500 individual units. I undertook various administrative tasks essential for efficient property management, including drafting management repots, conducting site inspections, maintaining correction logs, and composing customized letters tailored to the needs of each association.

I served as the primary point of contact for homeowner inquiries, diligently logged their requests, concerns, questions, complaints, and ensured prompt resolution and satisfaction. I also managed owner maintenance requests, coordinated with vendors to obtain scopes of work and bids, and subsequently presented multiple options to the Boards of Directors for consideration. Upon decision by the Board, I drafted and delivered acceptance letters to both vendors and homeowners.

Additionally, I meticulously adhered to directives from Boards of Directors, overseeing procurement of bid requests and drafting letters of violation and correction as necessary to maintain compliance and uphold community standards. In terms of interoffice duties, I managed mail, reviewed, and compiled payroll, and facilitated its presentation to corporate accounting.