Carrie Sleeper
Lakeland,FL
Summary
Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings and municipal buildings nightly.
Overview
4
4
years of professional experience
Work History
Housekeeper
Lake Gibson Village
01.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Sorted, laundered and put away various laundry items.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Bartender
AMC Theatres
07.2021 - 02.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Obtained cash bank and stocked service bar to prepare for operation.
- Followed strict recipes and drink measurements to minimize product used.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Crafted special drink and cocktail menu items for seasonal offerings.
Cleaning Technician
Robert LLC
06.2020 - 04.2021
- Delivered quality customer service to address urgent needs and cleaning requests.
- Swept floors, removed debris and returned equipment to proper areas at end of each shift.
- Adhered to safety protocols, resulting in zero complaints, hazards, or lost-time accidents.
- Emptied trashcans and transported waste to collection areas.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Host Staff
Challenger Learning Center
02.2019 - 05.2020
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Assisted managers with quickly resolving service- and food-related issues.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
High School Diploma -
Kathleen Senior High School
Lakeland, FL05.2018
Skills
- Complex Problem-Solving
- Interior Window Washing
- Dusting Furniture
- Vacuuming and Sweeping
- Guest Request Response
- Room Sanitization
- Guest Service and Support
Timeline
Housekeeper
Lake Gibson Village
01.2023 - Current
Bartender
AMC Theatres
07.2021 - 02.2022
Cleaning Technician
Robert LLC
06.2020 - 04.2021
Host Staff
Challenger Learning Center
02.2019 - 05.2020
High School Diploma -
Kathleen Senior High School
Similar Profiles
Andrea Christine KerrAndrea Christine Kerr
First Impressions Supervisor at Lake Gibson Village Assisted LivingFirst Impressions Supervisor at Lake Gibson Village Assisted Living
Jennifer WilsonJennifer Wilson
ASSISTANT NURSE MANAGER at AdventHealth Lake WalesASSISTANT NURSE MANAGER at AdventHealth Lake Wales
Angela D. RaineyAngela D. Rainey
Terminal Operator/School Registrar at LAKE GIBSON HIGH SCHOOLTerminal Operator/School Registrar at LAKE GIBSON HIGH SCHOOL